- Get help
- Announcements & alerts
- Service outages
- Security alerts
- Major initiatives
- Expanded gender identity options for students within goSFU
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- Information security
- Anti-Spam (CASL) Compliance
- Data security standard
- Desktop Security
- Identity Protection
- Phishing Scams
- How to stay safe online
- Security hygiene
- Tips for safe computing
- Travelling with technology
- Keeping Your Personal Information Safe During the Holidays
- Don't get caught by a phishing scam
- Vision, strategy and policy
- One I.S. vision
- Cloud Computing Strategy
- Stewardship Model
- Stewardship Committees
- Stewardship Workflow
- Connecting to University Governance
- Approval and Prioritization
- Stewardship and Project Management
- Terms of Reference: One I.S. Stewardship Committee
- Administrative Systems Stewardship Committee
- Terms of Reference: Research Systems Stewardship Committee
- Terms of Reference: Educational Systems Stewardship Committee
- Mobile Strategy
- Vision, strategy and policy
ServiceHub is our new one-stop portal for you to interact with IT Services about the services you are interested in.
If you need assistance with a service, request for support at servicehub.sfu.ca.
SFU's Virtual Collaboration Platform
Microsoft Teams (MS Teams) is a virtual collaboration app that brings together Microsoft 365 services (such as Office and OneDrive) to keep you virtually connected to the SFU community from anywhere at any time. Some key features include:
Accessing Microsoft Teams
You can access MS Teams by via the web portal, dekstop app, or mobile app.
Who can use MS Teams?
FACULTY AND STAFF
MS Teams is available to current graduate students with a Microsoft 365 account and have enrolled in SFU's Multi-Factor Authentication service. SFU will explore undergraduate student access to MS Teams for enhanced learning after the initial rollout to faculty, staff and graduate students.
There are no current plans to provide access to SFU alumni, retirees, emeritus and adjunct professors.
When will MS Teams be available for undergraduate students and coursework?
SFU will explore undergraduate student access to MS Teams for enhanced learning after the initial rollout to faculty, staff and graduate students.
How do I install MS Teams on my Individual-use or university-managed device(s)?
To download Microsoft Teams on your individual-use device, visit Microsoft Team's download page for more information.
If you are an SFU faculty/staff and you hold a university-managed device, Microsoft Teams should be pre-installed on your device. Please contact the IT Service Desk at firstname.lastname@example.org or 778-782-8888 for any software inquiries/installations.
Requesting a team for the first time? Unsure on how to create a team that matches your needs? Here is a step-by-step guide to plan and create a team:
Ready to submit an request? Fill out the web form below to request for a team:
Note: Only staff or faculty can submit a request.