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Get started & sign in
I already signed in with the wrong Zoom and now I'm stuck.
To terminate your account follow these steps:
1. Sign-in to https://www.zoom.us/signin
2. Click on Account Management > Account Profile and click on Terminate my account.
3. Do one of the followings to register the changes:
- Quit your browser (Not just closing the page or tab, but quit your browser and re-open the browser)
- OR, re-start your computer
4. Go to https://sfu.zoom.us/ and sign in with your SFU Computing ID and password.
With the desktop client open select Sign In.
Select Sign in with SSO.
If you’re interested in staying logged in (so you don’t have to go through all these steps again) then also ensure Keep me signed in is checked.
Ensure the company domain has sfu typed before .zoom.us and select Continue.
Note, if you see a page asking for your email address then select I know the company domain listed below.
The Zoom client will bring you to SFU’s Central Authentication Service (CAS), so sign in using your SFU Computing ID and password.
Note that if you are already signed in to CAS via another SFU service (such as mail.sfu.ca or elsewhere) then this page will automatically authenticate you and skip this step.