- Get help
- Services
- Announcements & alerts
- Service outages
- Security alerts
- Major initiatives
- SFU works toward keeping devices out of landfills
- A journey to improved WiFi
- Expanded identity options for students within SFU applications
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- Information security
Technical requirements
Bandwidth recommendations
Recommended bandwidth over WIFI:
- 2.6 Mbps/1.8 Mbps (up/down)
- For gallery view receiving: 4.0 Mbps (49 viewers)
Desktop requirements
Zoom can be used on a variety of desktop operating systems and browsers. These include:
- Delivery method: Zoom desktop application or via browser (with limited functionality)
- Compatible with the following operating systems:
- Windows 7,8, 10, Ubuntu 12.04 or higher, Red Hat Enterprise Linux 6.4 or higher, MacOS X with MacOS 10.7 or later
- Compatible with the following browsers:
- Windows: IE 11+, Edge 12+, Firefox 27+, Chrome 30+
- Mac: Safari 7+, FIrefox 27+, Chrome 30+
- Linux: Firefox 27+, Chrome 30+
- Processor and RAM recommended: Dual-core 2 Ghz or higher / 4 GB RAM
Mobile requirements
Zoom is available to use on iOS and Android devices. All SFU users need to sign in with SFU Single Sign-On (SSO).
- iOS 8.0 or later, iPadOS 13 or later, and Android 5.0X or later.
- Any 1Ghz single core processor or better
Microsoft Outlook Plugin and Add-in
This is no longer available after 2021. The Outlook Add-in is prohibited due to security reasons.