HAP Technical Requirementsget help

Software Requirements

The following software is recommended:

Adobe Acrobat Reader 6.0 or higher

Microsoft Office XP or higher with Excel installed

Browser Requirements

Supported Browsers

Browser Configuration

Configure your browser to allow pop-up windows for myINFO

Platform

Browser

How to adjust pop-up settings

Windows

Internet Explorer

1.  "Tools" Menu >  "Pop-up Blocker" >  "Pop-up Blocker Settings"

2. Enter myinfo.sfu.ca in "Address of website to allow" field   > Click "Add'' (URL appears in "Allowed Sites" box) > Click "Close"

Windows

Firefox

1.  "Tools" Menu > "Options"

2. Select "Content"  panel > Find "Block pop-up  windows" option,  click  "Exceptions"

3. Enter  myinfo.sfu.ca in  "Address of  web  site"   field,  click  "Allow" (URL appears  in box below) > Click "Close"

Mac OS X

Safari

You must enable pop-ups manually each time you go to the site.

"Safari" > "Block Pop-Up Windows" (uncheck to allow  pop-ups)

Mac OS X

Firefox

1.  "Firefox" Menu > "Preferences"

2.  Select  "Content" panel  > Find "Block  pop-up windows" option, click "Exceptions"

3.  Enter myinfo.sfu.ca in "Address of web site"  field, click  "Allow" (URL appears in box below) > Close

 

If you are using a browser that is not included in the table, refer to your browser's help menu, or do web searches with keywords "allow pop up exceptions <browsername>".