IT Services provides technical and administrative support for departmental SharePoint site collections that are housed on ITS servers. ITS also provides storage space, user account administration and data backup.
SharePoint Site services provide a collaborative environment where SFU departments and groups can create and share information in an online workspace. Users can access, control, and share documents, pictures, and forms, calendars, announcements, discussion boards, workflow tasks, Wiki pages, and more.
SharePoint Site broad usage scenarios include team collaboration and document management, project and task management, wiki/knowedge base building, or some combination thereof.
IT Services provides customers with a secure, online SharePoint site. ITS will also:
- Meet and discuss general requirements to determine if SharePoint is a viable solution.
- Designate two site owners/administrators from the department or group who can control site organization, content and user permissions.
- Provide initial site owner/administrator training.
- Provide professional ITS support staff to coordinate work with site administrators to resolve issues related to the SharePoint site.