Phishing Scam Alert - March 20, 2020get help

IT Services has received reports about malicious emails being sent to members of the SFU community referencing the current health crisis. The emails contained a malicious attachment that when opened will attempt to infect your computer with malware.

Sample email

IT Services continues to enhance our email gateway’s ability to detect and filter spam, and to protect members of the SFU community from malicious emails.  If you receive any malicious emails, please do not reply, click on any links, or open any attachments.

If you clicked on the link in the email, please

  • contact your local IT support, and/or
  • contact IT Services at its-help@sfu.ca or 778-782-4828.

Tips to protect yourself:

  • Never send your password to anyone.
  • Be wary of links and attachments in emails, especially external links and unknown email addresses, and check source and destination email addresses before replying.
  • Follow established financial procedures carefully, and question instances that do not align with SFU standard processes.
  • Report any possible phishing emails to IT Services at its-help@sfu.ca.
  • Keep virus detection and system software up-to-date on your computer.