Mitel Phone System Outage, August 26, 2017get help

Critical maintenance is required for the Mitel phone system. This will occur on Saturday, August 26, 2017, from 6:00 pm to 11:59 pm.

Phone services at the Burnaby and Vancouver campuses will be affected during the outage.

Voicemail at all three campuses will be unavailable during the outage.

In the event of an emergency, Campus Security can be reached at the following telephone numbers: 

  • Burnaby Campus Security: 604-291-7429 
  • Vancouver Campus Security: 604-683-0113 
  • Goldcorp Campus Security: 604-681-0374
  • Surrey Campus Security: 778-837-0873

As always in an emergency, community members can also call 9-1-1.

If you experience any issues with your phone after the scheduled outage window, please email

To view updates during the outage, follow SFU IT Services on Twitter at