Set up your Mail, Calendar, and Contacts with just a few taps on your iPhone, iPod, or iPad. iOS is currently the best solution for mobile compatibility with SFU Connect.

Mobile Devices

All users can access their SFU email, calendars, and contacts in the palm of their hand using their mobile devices.

Please note that mobile clients are not officially supported by SFU, and that the SFU Connect web client is the only officially supported client.

iPhone and Windows Phone users: For best performance, connect using ActiveSync instead of IMAP. Click on the mobile device of your choice from the menu on the right for detailed setup instructions.

Set Up SFU Connect

iOS will automatically set up your Mail, Contacts, Calendars and Reminders with just one log in.

In preparation for the transition to SFU Mail, there are some server setting changes that need to be made when setting up your SFU Connect account on a new mobile device. Please refer to the setup instructions below.

Step 1

Starting at your home screen, tap Settings > Mail.

Step 2

Tap Add Account.

Step 3

Tap Microsoft Exchange.

Step 4

Fill in your account information. The description field defaults to your email address, however, another name may be chosen (i.e. “SFU”). Tap Next.

Step 5

Select the Server field and type in Select the Username field and type in your SFU email, followed by your password in the next field. Tap Next.

Step 6

Click the Save button at the top right corner of the screen.

After the server name is verified, you will be asked what you would like to sync. By default, mail sync will be turned on. You may activate calendar and contact syncing as well. These settings can be changed at anytime. See “Syncing Options” for more details.


View, compose and manage mail all right from your iPod, iPhone, or iPad. Your edits made on your mobile device will be stay in sync with the web client, so it means any changes you make will be reflected on all your devices.

Step 1

Strating at the home screen tap Mail. By default, this is found in the dock.

Step 2

Tap Inbox to view any new messages or another folder to review older messages.

Step 3

To create a new message, tap the new message icon, found at the bottom right of the screen.

Sorting and Deleting Messages

Step 1

Starting from any email folder, tap Edit, located in at the top right of the screen.

Step 2

Tap any message you wish to move or delete. After selecting the emails you wish to modify, 
tap Delete or Move.

Tap Mark to mark multiple messages as read or unread.

Alternative Step 2

To delete messages one by one, swipe to the left or right.

When the delete button appears, tap delete to erase the message.


Keep all of your appointments, meetings, and events organized using SFU Connect on iOS. Even get invites right from your phone.

Note: Inviting other guests and shared calendars are only available on the web.

Adding an Event

Step 1

Starting at the home screen, tap Calendar

Step 2

Tap the + button at the top right corner to add an event, or tap and hold on an empty section of your calendar and create an event right from there.

Step 3

Fill in a title, set a time and tap Done. You can also add a location, reminders, and notes.

Event Invitation

When someone sends you an event invitation, the request will immediately appear on your device. You then have the option to close the notice or view the event.

While viewing the event invite, you are able to review time, place, attendees, as well as other information. If you are unsure of your availability, scroll to the bottom of the invitation and tap Show in Calendar. This will give you a preview of the event in your calendar, allowing you to see your availability. When finished, tap Accept, Maybe, or Decline.

See Syncing Options if you would prefer to not receive event invitations and instead manually checking within the calendar application.

Push, Fetch and Battery Life

While push email offers an instant notification of new emails, the downside is a shorter battery life. If you find you require more battery life you can disable push and instead use fetch, which grabs new email at a set interval (15, 30, or 60 minutes).

Step 1

Starting at your home screen, tap Settings > Mail, Contacts, Calendar

Step 2

Tap Fetch New Data

Step 3

If you would like push email, ensure the slider is in the ON position. If you would like to disable push email, ensure the slider is in the OFF position.

When push is OFF, your iPhone will fetch new email at the selected interval.

Syncing Options

Push email offers synchronization of email, calendars, and contacts. You may choose which of these services you would like to enable, depending on your requirements.

Step 1

Strating at the home screen tap Settings > Mail Contacts, Calendars

Step 2

Tap your email account.

Step 3

Using the ON/OFF switches, select the services you would like synchronized.


The iPhone works on campus for both SFUNET and SFUNET-SECURE. However, it is highly recommended to use SFUNET-SECURE as it is not only more secure, but also more convenient since SFUNET will prompt you to enter your SFU Computing ID and password with every session.


To set up SFUNET-SECURE, follow the steps indicated on the IT Services Wireless Services Page.