The content on this website is no longer being updated.

As of August 2018, SFU Connect was replaced by SFU Mail as the University's email and calendar system. All pages on this website ( will redirect to the SFU Mail website on March 1, 2019. For information about SFU Mail, visit

Who do I contact?

If you have reviewed the online resources and still have an unresolved issue, contact the following help points:

For students

Please visit IT Services Help.

For staff and faculty

Please contact the technical support staff in your department.

Login issues with SFU Connect

Are you new to SFU?
If you're a new student, staff, or faculty member starting Summer 2018 onward, you have an SFU Mail account. Sign in at

Current staff and faculty members were transitioned to SFU Mail on April 28, 2018. Students and retirees were transitioned on August 18, 2018.
Learn more about SFU Mail