Answers to questions which relate to any of SFU's computer labs can be found in the General FAQ section. This section contains answers to questions which are specific to the computer labs at the Vancouver campus.


Surrey Specific Frequently Asked Questions:

Q: How do I book a meeting room in the office tower or the Galleria?
A: SFU connect user can create a meeting then use the "Find Locations" tab in their meeting request. To find a room in surrey in the 'name' field type 'sry' and hit your search button.

Q: I booked a meeting room in the office tower. Where do I get a conference phone?
A: Please note that only certain meeting rooms have teleconferencing capability. The forms on www.surrey.sfu.ca/itservices list the rooms available for teleconferencing. Forms should be submitted at least 3 business days in advance.

Q: I am going to have a video conference with Burnaby campus. What do I do?
A: You need to submit an on-line form found at www.surrey.sfu.ca/itservices/ --> Video Conference
Forms should be submitted at least 3 business days in advance.

Q: I am an instructor at Surrey campus. How do I book teaching space (ie. classroom, lab and theatre) for my review session?
A: You need to submit a request at least three days in advance at http://www.surrey.sfu.ca/community/roombooking.html.

Q: I am planning to have a special event at Surrey campus. Do I need to submit a request?
A: Yes, you need to submit a request at http://www.surrey.sfu.ca/community/roombooking.html. Please note that requests must be submitted at least three weeks in advance.

Q: How do students book the group study rooms on galleria 3 and in the library?
A: They can book the rooms online at http://roombooking.surrey.sfu.ca/.

Q: How do students book teaching space (ie. classroom and lab) to work on their projects?
A: Students need to ask their instructor or TA to submit a request for them.

Q: A student club wants to book a classroom for an event. Whom do they talk to?
A: They need to send a request to the SFSS Coordinator, Ed Deeks. He can be reached at edeeks@gmail.com or 778-782-8081.

Q: I want to have a table set up in the mezzanine. What do I do?
A: If you are a staff, you need to submit your request two weeks in advance at http://www.surrey.sfu.ca/community/roombooking.html. If you are a member of a student club, you need to submit your request two weeks in advance to the SFSS Coordinator, Ed Deeks. He can be reached at edeeks@gmail.com or 778-782-8081.