Getting Help

Mac Desktop Support

If you are an SFU Staff of Faculty member with a Managed Mac, please use one of the following Help portals below:

Click Button to Log a Support Call

Vancouver Desktop Support Portal
Burnaby Desktop Support Portal
Surrey Desktop Support Portal

General Inquiries

For all other matters, please email

Technical Documentation

For the latest technical documentation, check out the Managed Mac wiki on Confluence (authorized access only).

Development Team

Whatever the challenge, the Managed Macs team is here to help. To learn more about the project, for an onboarding session or to find out how you can contribute, please contact your local IT Services administrator.

Geoff Brown, Client Services – Surrey Campus (Project Manager)

Mathieu Dovan, Client Services – Vancouver Campus

Brian Langdeau, Client Services – Burnaby Campus

Grant Dimock, Client Services – Burnaby Campus

James Peltier, Client Services – Burnaby Campus

Derek Warren, Client Services – Burnaby Campus

Jeff Bryer, Servers and Storage – Burnaby Campus