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Latest Announcement

As of October 29, 2020, your SFU Office 365 account has permanently returned as a new Canadian account (i.e., yourSFUcomputingID@sfu.ca) and it’s now available for use. Please visit the Microsoft Office 365 Service Upgrade page for more information. 

What is Microsoft Office?

Microsoft Office is a collection of productivity tools that includes Outlook, Word, PowerPoint, Excel, and Publisher (PC only). Most applications within the Office suite are available on desktop, mobile app, or on browsers via cloud services.

SOME OF THE KEY FEATURES INCLUDE:

  • Desktop, mobile and cloud versions of the Microsoft Office applications.
  • Five installations on any supported individual-use devices, such as laptop, tablet, and smartphone.
  • Five hundred gigabytes of file storage within the cloud, which comes in the form of a personal SharePoint website (Note. this is not hosted at SFU).

Quick Access

AVAILABLE TO

SFU Faculty, Staff, and Students

REQUIRES

EXPLORE RELATED SERVICES

Getting Started

Who can have it?

All current SFU faculty, staff, and students* are eligible to receive Microsoft Office. 

  • *Note. Students include graduate students (as defined by the Dean of Graduate Studies) and undergraduate students enrolled in a degree granting course (as defined by Student Services). At this time, Continuing Studies students are not eligible.
  • SFU retains the following ownership responsibilities:
    • Provides access to the cloud-based storage and services only for eligible users
    • Provides 30 day termination notification to users who no longer meet the eligibility criteria.
    • Retention of rights to files or information within the storage space provided (OneDrive), in exactly the same manner as files stored on a conventional SFU file server.
    • Enforcing the SFU General Policies regarding the use of information, IT resources, discipline, and ethical behaviour of the SFU Office 365 tenant.

If you are a retiree, an adjunct professor, or an emeritus professor, please refer the FAQ section below for software download eligibility or visit the Software Downloads & Licenses page for more information.

Are there any costs?

Microsoft Office applications are free for eligible SFU faculty, staff, and students.

How do I install it on my individual-use or university-managed device(s)?

Individual-use

To get started with Microsoft 365 on your individual-use device, sign up for an SFU Microsoft 365 account via the SFU sign up page.

Once your account is ready, please follow the five steps below to install Microsoft Office applications on your individual-use device(s),: 

  1. Go to portal.office.com.
  2. At the Microsoft login screen, enter your SFU email address (i.e., yourSFUcomputingID@sfu.ca).
  3. You will then be re-directed to SFU CAS login screen. Enter your SFU login credentials and select “Sign In” once you are ready. 
  4. Select 'Install Office', located in the upper right of the page.
  5. Choose 'Office 365 apps' from the drop-down menu.
  6. Follow the directions at the prompt to complete the installation.

For a step-by-step illustration on how to install Microsoft Office applications on a PC or Mac, please visit Microsoft Office Help Page for more information.

University-managed 

If you are an SFU faculty/staff and you hold a university-managed device, Microsoft Office applications should be pre-installed on your device. Please contact the IT Service Desk at it-servicedesk@sfu.ca or 778-782-8888 for any software inquiries/installations.

 

How do I access it?

Sign up for Microsoft 365:

  • Prior to accessing the Microsoft Office applications, you will need to sign up for an SFU Microsoft 365 account via the SFU sign up page
  • Once your account is ready, head over to the Microsoft 365 Portal. At the Microsoft login screen, enter your SFU email address (i.e., yourSFUcomputingID@sfu.ca). You will then be re-directed to SFU CAS login screen where you can sign in using your SFU login credentials.

Access Microsoft Office applications: 

  • To access the desktop version of Microsoft Office applications, simply launch the software on your desktop after the installation.
  • To access the online version of Microsoft Office applications, log into portal.office.com for direct access.

What if I leave the university?

Microsoft Office access will be available as long as you are a current faculty, staff, or student. Once you are no longer eligible in this manner, your login ID becomes invalid for the installed software on their device.

Under the terms of Microsoft’s License Agreement, you are obligated to uninstall Microsoft Office applications when you are no longer eligible to receive Microsoft 365 free. SFU retains the rights to limit access to cloud-based storage (e.g. OneDrive) to current students, faculty, and staff.

Training and Support

The following are some of the training and support resources provided by Microsoft:

Support

If you encounter any issues regarding the installation of the Microsoft 365 package on your individual-use device, please contact Microsoft for support:

For the lastest system requirements for Microsoft Office applications, please visit System requirements for Microsoft 365 and Office for more information.

FAQ

How do I install Microsoft 365 on my individual-use device?

All current SFU faculty, staff and students are eligible to install Microsoft 365 for free on up to five individual-use devicessuch as laptop, tablet, or smartphone.

Note. If you are a retiree, an adjunct professor, or an emeritus professor, please refer the questions below for software download eligibility.

To install Microsoft 365 on your individual-use device, please follow the six steps below: 

  1. Go to portal.office.com.
  2. At the Microsoft login screen, enter your SFU email address (i.e., yourSFUcomputingID@sfu.ca).
  3. You will then be re-directed to SFU CAS login screen. Enter your SFU login credentials and select “Sign In” once you are ready. 
  4. Select 'Install Office', located in the upper right of the page.
  5. From the drop-down menu, select 'Office 365 apps' or 'Other install options' according to your needs.
  6. Follow the directions at the prompt to complete the installation.

*For a step-by-step illustration on how to install Microsoft 365 on a PC or Mac, please visit Microsoft's Support Page for more information.

If you encounter any issues regarding the installation of the Microsoft 365 package on your individual-use device, please contact Microsoft for support:

I am a retiree. Do I qualify for faculty/staff downloads?

Retired faculty or staff are eligible for some faculty/staff downloads. There are exceptions for retirees for other software (e.g. Maple and Matlab), and Office 365 online.

Microsoft Office 365 "A1" licenses are available to help facilitate working with the University community. This furnishes all the Office services, but does not allow for downloadable desktop installs of Office. The Office suite is still available in a browser.

For more information regarding software downloads and licenses for retired faculty or staff, please visit the Software Downloads & Licenses page.

I am an adjunct professor. Do I qualify for faculty/staff downloads?

Adjunct professors are eligible for some faculty/staff downloads. There are exceptions for adjunct professors for other software (e.g. Maple and Matlab), and Office 365 online.

Microsoft Office 365 "A1" licenses are available to help facilitate working with the University community. This furnishes all the Office services, but does not allow for downloadable desktop installs of Office. The Office suite is still available in a browser.

For more information regarding software downloads and licenses for adjunct professors, please visit the Software Downloads & Licenses page.

I am an emeritus professor. Do I qualify for faculty/staff downloads?

Professors emeriti are eligible for some faculty/staff downloads. There are exceptions for emeritus professors for other software (e.g. Maple and Matlab), and Office 365 online.

Microsoft Office 365 "A1" licenses are available to help facilitate working with the University community. This furnishes all the Office services, but does not allow for downloadable desktop installs of Office. The Office suite is still available in a browser.

For more information regarding software downloads and licenses for professors emeriti, please visit the Software Downloads & Licenses page.

Can I continue to use Microsoft 365 after I graduate or leave SFU?

Access to Microsoft 365 will be available as long as you are a current faculty, staff, or student. Once you are no longer eligible in this manner, your login ID becomes invalid for the installed software on their device.

Under the terms of Microsoft’s License Agreement, you are obligated to uninstall Microsoft applications when you are no longer eligible to receive Microsoft 365 free. SFU retains the rights to limit access to cloud-based storage (e.g. OneDrive) to current students, faculty, and staff.

What if I am not eligible?

SFU's agreement covers current students, faculty, and full-time continuing staff. Unfortunately, the additional cost for covering the entire University community including retirees and emeritus professors is prohibitive. These are the terms of our agreement with the vendor, and they are not negotiable. We apologize for any inconvenience.

If your department needs to collaborate with you, it will be necessary for you to make arrangements to purchase the software, or to use the software on a computer physically located on campus. However, your status with the University as a retiree or emeritus professor also entitles you to education pricing directly from Microsoft. For more info click here.

 

Additional Questions?

If you have further questions about Microsoft Teams please contact the IT Service Desk at it-servicedesk@sfu.ca or 778-782-8888.