SFU Cloudget help

What's SFU Cloud?

SFU Cloud is a private cloud service hosted in the SFU Data Centre that provides on-demand secure, resizable computer infrastructure to support teaching and learning, research, and university operations.

Its simple web service interface, available from on campus networks, allows for remote acquisition and configuration of computing resources. SFU Cloud provides complete control of the computing resources that are hosted securely on-premise in the SFU Data Centre.

SFU Cloud allows for rapid provisioning of new servers and reduces this process to minutes, allowing you to quickly scale capacity, both up and down, to accommodate dynamically changing computing requirements.

Features and benefits

  • Elastic
  • Owner controlled
  • Hosting choices
  • Institutionally integrated
  • Highly reliable
  • Secure
  • Economical

Get started

To gain access to SFU Cloud and start deploying resources, email its-help@sfu.ca. We will contact you with further instructions.

How-to guides

How-to guides is only availabe to on-boarded SFU Cloud users. Please login with SFU Computing ID to access the guides.

FAQ

How do I access SFU Cloud?

SFU Cloud has a web-based portal for the deployment and management of your systems.

How do I access my virtual systems?

You can reach your systems from anywhere remotely and securely using Remote Desktop or SSH depending on the operating system of your virtual machine.

Can I have external contractors accessing my resources in SFU Cloud?

Yes, if they have SFU sponsored accounts they can access the portal and the systems.

Is there a charge involved?

We are working on the charging model and the details are still to be determined. However, eventually we will be charging for systems, but we expect the fees to be much lower than a comparable public cloud service.

Are the systems secure?

Yes, the systems are protected by managed multi-layer firewalls and multi-factor authentication through IT Services. The systems are patched on a regular basis to keep them safe from the latest exploits.

Can I choose the operating system for my virtual machine?

Yes, we have a choice of operating systems that should satisfy most requirements.