Zoomget help
Update your Zoom client to 5.0 or higher
As of June 1st, 2020, all Zoom meetings at SFU will require the Zoom 5.0 or higher client in order to connect to meetings and webinars. Check out our instructions on updating Zoom client.
If you have an earlier version, you can connect to Zoom meetings via a web browser at sfu.zoom.us.
What's Zoom?
SFU Zoom is available at no cost to faculty, staff and students.
Zoom is a videoconferencing service that enables real-time collaboration between individuals and groups. Features include:
- video and/or audio meetings by computer or phone
- screen sharing with annotation
- virtual whiteboard and other collaboration tools
- integration with popular calendar applications such as Outlook
Who can use?
- Faculty
- Staff
- Students
Recommended for
- Meetings < 300 participants
- Virtual activities that encourage interactions among participants
- Classes involving group discussions, e.g. tutorials
For collaborative meetings < 300 participants
Zoom Meeting is best suited for collaborative meetings, where all participants can share their screens and chat via video and audio.
Get started
Sign into sfu.zoom.us with your SFU Computing ID and password, and you'll be signed up to use SFU Zoom right away. You can also download and install Zoom to your desktop or mobile phones for more features.
Who can use?
- Faculty (upon request)
- Staff (upon request)
Recommended for
- Classes or events < 500 participants
- Large virtual activities with minimal interactions among participants
- Events involving panelists
- Classes that don't require interactions among students, e.g. lectures
For large classes or events with 300-500 participants
Zoom Webinar is best suited for large events or classes where the host and panelists prefer more control over the audience. It allows view-only attendees to minimize interuptions. Attendees can interact via Q&A, chat and polling.
Get started
Privacy and security
Learn more about the privacy considerations of using Zoom at SFU.
Alternative tools
We support other videoconferencing tools at SFU. Learn more about the different tools, how they compare to Zoom and to learn which tool is best for you.
Additional questions
If you have further questions about SFU Zoom please contact the IT Service Desk at it-servicedesk@sfu.ca or 778-782-8888.