During the Pandemic, IT Services recognizes the need for virtual events. Our services will continue to offer a live streaming and video recording service for any "virtual" internal event or meeting at the University. This service helps promote inclusivity by enabling internal stakeholders to reach audiences unable to attend an important event in-person or record an important meeting for future reference. Reaching out during current unprecedented times is vital to stay up-to-date with peers and colleagues.
Our services are a part of Virtual Event Support for internal SFU members.
For Remote Lecture Resources and Support please visit here.
In light of the COVID-19 pandemic, we will continue to offer our live streaming and event recording service. If you would like to know more about the type of content service we provide, please use the link below for more details.
Make a Request
A notice of a minimum of 10 business days must be provided for an event to be considered. Please state your event's Video Conference platform and the exact Meeting ID / Passcode. Plan ahead. We highly recommend the host / co-host(s) join the virtual room half an hour prior to the start time. Request the service now.
Have more questions? We are available 9 am - 5 pm, Monday to Friday. Fill out this Get Help form and we will reply as soon as possible.
What events qualify as being SFU internal events?
Internal events refer to events to be viewed primarily by SFU faculty, staff, and students (i.e. Deans, Departments, SFSS or SFU partners such as APSA, CUPE, etc.). For SFU faculties and departments planning videos for external audiences, please contact SFU Communications and Marketing using the SFU Communicators Toolkit.
Are the services available outside of the regular hours?
Services are available outside of regular business hours, however only with the notice of a minimum of 10 working days. For any services requests before 8:00am and past 10:00pm extra charges may apply.
Can remote viewers interact with presenters via live webcast?
There certainly is an option to have remote viewers interact with presenters via live webcast, however there are many variations on how this can be achieved (i.e. through audio or text chat, if an audience requires the ability to interact or just one person). Specific details can be covered during the consultation phase of your event, and all information on possible supplementary equipment needed to achieve the webcast/recording goals can happen.
Can we have an event at any SFU campus?
The only limitations placed on where a webcast and/or recording can happen is that it requires access to power and a live network port. Please contact MECS to get more detail.