Contacting Security

Communication with the security guards

Please do not hesitate to call security immediately if you feel that there might be a problem. For instance, if you see someone acting in an unusual or suspicious manner, or if you feel uncomfortable or threatened, the guards are more than willing to offer assistance.

Security is located on the main floor in all our buildings

To call security - Non-emergency:

• Harbour Centre, local 25029
• Morris J Wosk Centre for Dialogue, local 27944
• Segal Graduate School of Business, local 27911
• Goldcorp Centre for the Arts, local 25749
• Dial 12 from any classroom or housephone to contact security.

Emergency:

In an emergency call 911 and campus security at 778-782-4500

Please see the following page for complete emergency procedures:

https://www.sfu.ca/srs/emergency-contact.html

Basic Instructions on two-way radio protocol:

Sometimes calling security will require speaking to them over the radio if they are not in the guardhouse at the time of your call.

Only one person may speak at a time and upon completion of their statement, they should say "over" indicating to the other person that it is their turn to speak.

Hesitate slightly each time before speaking and answering as there is a two to three second delay in the radio-telephone interconnect. If you do not delay, the first part of your sentence will be lost.

You may wish to program the emergency number into the speed dial of your telephone. This will help to ensure that in an emergency your call is placed quickly and accurately.