Refunds
Visitor Parking
Visitor parking transactions are non-refundable. Parking meters do not return coins, give change or refunds.
FlexPass Multipacks
FlexPass Multipacks are non-refundable once used. Flexpass Multipacks are non-transferable, and will expire 12 months after purchase.
Student Permit Refunds
Semester permit refunds may be requested via email to parking@sfu.ca.
Permits are refunded on a monthly pro-rated basis:
- Requested less than 30 days from the start of the semester: 75% of the fee
- Less than 60 days: 50% of the fee
- Less than 90 days: 25% of the fee
- Over 90 days: No refund issued.
Monthly Staff Permits
Staff permits can only be refunded on a monthly basis. Permits are not pro-rated, and no refund will be issued for a permit which is valid, or remains valid for less than one month.
Staff permits can be cancelled in advance, via the permit portal.