Visitor Parking 

Visitor parking transactions are non-refundable. Parking meters do not return coins, give change or refunds.

FlexPass Multipacks

FlexPass Multipacks are non-refundable once used. Flexpass Multipacks are non-transferable, and will expire 12 months after purchase. 

Student Permit Refunds

Semester permit refunds may be requested via email to
Permits are refunded on a monthly pro-rated basis: 

  • Requested less than 30 days from the start of the semester: 75% of the fee 
  • Less than 60 days: 50% of the fee
  • Less than 90 days: 25% of the fee 
  • Over 90 days: No refund issued.

Monthly Staff Permits

Staff permits can only be refunded on a monthly basis. Permits are not pro-rated, and no refund will be issued for a permit which is valid, or remains valid for less than one month.

Staff permits can be cancelled in advance, via the permit portal.