Skillful Engagement Series
Skillful Engagement is a community of practice for engagement practitioners. The series showcases innovative projects and speakers, provides a forum to share knowledge and challenges, and acts as a catalyst to inspire and support the growing engagement sector. This work reflects a shared understanding that improved engagement of communities, organizations and stakeholders leads to better decisions and stronger, more resilient outcomes.
Skillful Engagement is a partnership between the SFU Centre for Dialogue’s Civic Engage Program, SFU Public Square, and SFU’s Dialogue and Civic Engagement Certificate program.
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During the third installment of the Skillful Engagement series – Design Thinking for Facilitators – you’ll learn about design thinking, a human-centred, systems-based approach to problem solving that encourages you to step back and explore a problem space with an open mind and an expanding set of methods. Design thinking is an iterative, generative and collaborative process that aims to deeply understand and reframe complex problems into tangible opportunities for social and sustainable innovation. Similar to engagement practices, design thinking is transdisciplinary and optimistic.
Getting the right people ‘to the table’ through effective, truly inclusive stakeholder engagement is one of the biggest challenges facing planners, policy-makers and organizational change-makers today. Without a diversity of perspectives, shaped by people with different experiences and backgrounds, engagement efforts are far less likely to lead to innovative, durable or even relevant solutions.