Frequently asked questions

Which courses are currently using SFU’s online evaluation system?

The following academic units will use the SETC system this semester:

  • Faculty of Applied Sciences
  • Faculty of Arts and Social Sciences (only departments shown)
    • Economics
    • Linguistics
    • Philosophy
    • Political Science
    • Psychology
    • Public Policy
    • World Literature
  • Faculty of Communication, Art and Technology (only department shown)
    • School of Interactive Arts and Technology
  • Faculty of Education
  • Faculty of Health Sciences
  • Faculty of Science

The instructor-course combinations within each academic unit were identified from the data verification worksheets provided by each unit.

Are TSSU members (i.e. Sessional Instructors, teaching assistants) included in the evaluation process?

No, we are only evaluating continuing faculy members. We hope to expand the system to include sessional instructors, teaching assistants and tutor-markers in the future. For now, please continue to conduct pen-and-paper evaluations for teaching support staff.

How are students notified about the course evaluations?

Students receive an email inviting them to evaluate their course two weeks before the last day of class, followed by several email reminders. They can log in at any point during the final two weeks to complete their online evaluation. However, to ensure high response rates, we encourage you to provide them with time in class to fill out their evaluation forms.

How can I know whether students in my class have completed their evaluations?

You can log in to the SETC system (sfu.bluera.com/sfu) at any time during the evaluation period to see the response rate for your course. However, you will not be able to see which individuals have completed the evaluation.

How do I log in to the SETC system to view my reports?

Log in here:

sfu.bluera.com/sfu

Once you are logged in, click Reports in the left sidebar.

As an instrucor, how do I log in to pick questions that I would like to add to the evaluation form?

Mid-way through the semester you will receive an email message with a link inviting you to choose your questions for the evaluation form. You will have the option of creating up to four questions by following the link.

What happens if instructors don't pick or create their own questions?

The students will still receive an evaluation form that includes institutional, Faculty-level and departmental questions.

Who sees the results of an instructor's student evaluations?

The SETC system generates a report from the results of the course evaluation.

The instructor receives the responses to all questions on the evaluation form.

The evaluating unit head (i.e., Chair or Director) receives the responses to all questions on the evaluation form EXCEPT the instructor-level questions.

The Dean sees aggregated results from all courses within the Faculty, again with the exception of the answers to questions created by individual instructors.

Why can’t I log in to the system?

Please ensure that you are using your SFU Central Authentication Service (CAS) login ID, and not an alias.

For example, raperson, and not random_person.

I just got an email from a student who says he dropped my course, but still received an evaluation invitation. Why did that happen?

The SETC system uses a "snapshot" of student data provided by Student Services at a particular point in time. This means that students enrolled in a course during Week 10 of the semester will receive an evaluation invitation even if they subsequently drop the course.