Submit an Air Travel Claim
Air Travel Cancellation
SFU’s Air Travel Cancellation Insurance is similar to the cancellation insurance at your travel agent. SFU board members, employees and individuals associated with the University and/or working on behalf of the University do not need to purchase flight cancellation insurance if the flight is associated with University business.
Any expense that has been paid for from an SFU account would be deemed as official University business and therefore would be eligible for cancellation coverage. However, whether or not the actual incident qualifies for coverage will depend on the circumstances.
In order to maximize loss recover, notify the airline and/or travel agency of your cancellation at the earliest possible opportunity. Additionally, please inquire about the availability of and restrictions pertaining to flight credits.
Please note the complete air travel cancellation claim must be submitted within 3 months of the flight cancellation date.
Submit a Travel Insurance Claim
To submit a claim for Air Travel Cancellation, the following supporting documentation to Risk Management is required. Your supporting documents may include (as appropriate) photocopies, PDFs and web links.