Physical Security Solutions is the unit within Campus Public Safety responsible for alarms (panic & security intrusion), electronic access control including access cards/fobs and all door keys for the Burnaby campus.  Our service units include:

Access Control:

  1. Issues keys and access cards, checking valid identification of key and cardholders, and accepts deposits and service charges.
  2. Monitors and responds to systems, key and cardholders, and door issues.
  3. Programs changes to key and cardholders, and door schedules.
  4. Maintains key and cardholder databases, including key and card activation and deletion.
  5. Produces system-generated reports for departmental user groups upon written request.

Locksmith Services:

SFU Burnaby manages its mechanical access control devices internally. Primarily locksmith services include: 

  1. Cutting keys for doors, cabinets, desks, padlocks, or most other applications, on request
  2. Installation of physical security devices such as latch-cover plates, deadbolts and high-security locks
  3. Re-keying master-key systems to meet the needs of departments

SECURITY OPERATIONS CENTRE:

  1. Provides 24/7 CCTV, alarm monitoring and dispatch services for the Burnaby campus.

NOTE: Access Control and locksmith services in Surrey & Vancouver are provided by the Facilities Services department.

Managing access for a community with a peak population in excess of 20,000 people is not without its challenges. We employ a mix of mechanical (locks and keys) and electronic (access cards and alarms) devices to meet our needs. We continue to work together with community stakeholders to reach needs-based solutions that keep our primary goals in mind.

Notice:

Please note that some existing deposits may be forfeited after April 1, 2017 if key/card holders are no longer active at the university, or if they are in violation of Policy AD 1.04. For full details please visit Access Control Procedures Update.

24 March 2017

Changes to Deposits and Service Fees for Keys, Fobs, & Cards

Effective 1 April 2017, the following changes will be enacte

24 March 2017

Changes to Deposits and Service Fees for Keys, Fobs, & Cards

Effective 1 April 2017, the following changes will be enacte

  1. Deposits & service fees will be phased out on cards/fobs for students / contractors / visitors and replaced with a flat non-refundable purchase price of $20.00. Staff & Faculty will continue to have a deposit system for cards/fobs. All existing deposits will be honoured.
  2. Cabinet key pricing will increase to $5 when a sample is provided and $15 when a key must be created by code.

All other current deposits and charges will remain in effect.

Please note that some existing deposits may be forfeited after April 1st if key/card holders are no longer active at the university, or if they are in violation of Policy AD 1.04. For full details please visit Access Control FAQ.

  1. Deposits & service fees will be phased out on cards/fobs for students / contractors / visitors and replaced with a flat non-refundable purchase price of $20.00. Staff & Faculty will continue to have a deposit system for cards/fobs. All existing deposits will be honoured.
  2. Cabinet key pricing will increase to $5 when a sample is provided and $15 when a key must be created by code.

All other current deposits and charges will remain in effect.

Please note that some existing deposits may be forfeited after April 1st if key/card holders are no longer active at the university, or if they are in violation of Policy AD 1.04. For full details please visit Access Control FAQ.