FIND SUPPORT

Urgent support 

Emergencies are seen on the same day at the Burnaby or Vancouver Clinics. If you need to see a counsellor due to a sudden loss, traumatic or critical incident, or if you feel suicidal, please notify the front desk when you call or arrive. 

AFTER-HOURS OPTIONS >

You are not alone. 

Health & Counselling's team of psychologists, psychiatrists, mental health nurses, and clinical counsellors are available to help you meet the challenges of achieving your academic and personal potential.

 

Book an appointment

To book your first counselling appointment, please come in-person to either the Burnaby or Vancouver Health Clinic. This will allow us to give you some required intake paperwork.

If you're looking to make a counselling appointment at the Surrey campus, please call: 778-782-5200 and your intake paperwork will be emailed to you. Note: this option is only available to students wishing to make an appointment at the Surrey location.

After the required forms are received, you can then book a date and time for your first appointment.

Burnaby Clinic

Hours

9:00am - 4:30pm
Monday - Friday

Phone

778-782-4615

Fax

778-782-5781

Location

Maggie Benston Centre
Room 0101

Vancouver Clinic

Hours

9:30am - 4:30pm
Monday - Friday

Phone

778-782-5200

Fax

778-782-5025

Location

Harbour Centre
Room 300

Surrey Clinic: To book a counsellor appointment at Surrey, please call 778-782-5200. We will email you the paperwork instead.

Eligibility

Counselling services are available for free to any student who is registered in classes or co-op this semseter. If you're not registered this semester, you are still welcome to meet with a counsellor who can refer you to other counselling services in the community.

Instructors, or Academic Heads can modify or alter course requirements (e.g., midterms, assignments) for special reasons, such as illness, or personal issues. They may request a “sick note” (aka “medical note”) to help them make their decisions; however the final decision about whether a modification of course requirements is required or will be permitted, rests with the instructor, regardless of what may be stated on any medical note. The physicians at Health & Counselling (HCS) or anywhere else do not have the authority to exempt students from exams, assignments, etc. 

Confidentiality

Health & Counselling (HCS) shares one unit of confidentiality. This means that divisions of HCS may share your information when necessary for your care.

All records within HCS are confidential. Personal information can only be released outside the Centre with your written consent. Exceptions are only made in the case of life threatening emergencies or as required by law and/or public health regulations.

After-hours options

If you want to speak to someone outside of our operating hours (9:00 am to 4:30 pm), please call the Crisis Centre of BC at 604-872-3311 or toll free at 1-800-784-2433.

The Crisis Centre of BC also offers online chat from noon to 1:00 am at www.crisiscentrechat.ca for adults or www.youthinbc.com for youth. For more information visit www.crisiscentre.bc.ca/get-help.