See an Access Case Manager

Life can be stressful and overwhelming. You don't have to struggle alone. It can also be intimidating to find the right supports, and you probably have a lot of questions. Connect with an Access Case Manager to figure out next steps together.

Access Case Managers are here to help you navigate services and to provide you with one-on-one support. Drop-ins are here for you to feel heard and supported, and where you can figure out your next steps together.

1. Drop in during the Sign-Up period

No appointment required. Join the Zoom meeting during the sign-up period, and an Access Case Manager will let you know what time you will be seen. Students are assigned a time based on first-come first-serve and there are limited spots within one drop-in period.

2. An Access Case Manager will join

Access Case Managers are here to listen to anything you are concerned about regarding mental health or navigating our services.

3. Figure out next steps together

Health & Counselling has an abundance of resources, and Deb and Harp can help you figure out which services are best for you

What should I expect?

Drop-in spots are limited and available on a first-come first-served basis. To secure your spot, we encourage you to join the Zoom meeting during the sign-in period, which starts 30 minutes before the drop-in hours begin.

We encourage you to sign-in earlier as there will more likely be spots available. During the sign-in period, an Access Case Manager will let you know approximately what time you will be seen.

What if I join after the sign-up period? 

It is not necessary to join during the sign-in period; if you join after the first drop-in has started, the Access Case Manager will let you know if they are with another student and how long you may need to wait.

Please read this consent form before joining your drop-in session.

Schedule

Monday to Friday

No appointment is required; Please read this consent form before joining your drop-in session. Each session is approximately 30 minutes per student.   

Morning Drop-ins:

Sign up period (recommended):

9:30 to 10:00am

Drop-In times:

10:00 to 11:30am

Afternoon Drop-ins:

Sign up period (recommended):

1:30 to 2:00pm

Drop-In times:

2:00 to 3:30pm

 

Have questions? Send an email: hcs_cm@sfu.ca

How do I join? 

No appointment is required

Please note: drop-ins are not anonymous and client information will be collected for Health & Counselling’s electronic health records.

Morning Drop-Ins

Session/Drop-In times : 10:00 to 11:30am

To secure a spot, please join the session during the sign up period: 9:30-10:00am

(Or no later than 11:00am to ensure appropriate time for a full session)

Each session is approximately 30 minutes per student.  

 

*Morning session on Thursday, March 23 is unavailable.

Join now

Afternoon Drop-Ins

Session/Drop-In times : 2:00 to 3:30pm

To secure a spot, please join the session during the sign up period: 1:30-2:00pm

(Or no later than 3:00pm to ensure appropriate time for a full session)

Each session is approximately 30 minutes per student.

*Afternoon session on Wednesday, March 22 is already full.

Join Now

What if I can't secure a spot?

In the event that you cannot secure a drop-in spot, we encourage you to try again later or on the next day as Drop-In HCS Advising is offered daily. We also have LiveChat that you can use to get in touch with one of our Access Case Managers. Additionally, there is the support option of booking an appointment with one of our counsellors by calling the front desk at 778-782-4615.

Have a brief question you want to ask?

Try LiveChat

Who are the Access Case Managers?

Deborah Fung

Registered Clinical Counsellor
deborah_fung@sfu.ca

Deborah is a Registered Clinical Counsellor and passionate about supporting students wherever they're at in their personal mental health journey.  Her previous roles at SFU involved academic advising and program planning for new students, which fostered her appreciation for the variety of unique needs across a diverse student population.  As an Access Case Manager, Deborah is curious to learn about the details of your individual concerns so that she can connect you with the best fit resource to support you.

Harp Shergill (She/Hers)

Registered Social Worker
h_shergill@sfu.ca

Harp is a Registered Social Worker and passionate about creating a society based on equity, social harmony, mutual respect and human dignity; while addressing racial discrimination. She has several years of experience in the field of social work and health care and joined the Health & Counselling Team at SFU in 2019. As an Access Case Manager, Harp works closely with you to understand your individual needs so she can connect you with helpful and valuable resources. She wishes to ensure students are seen, heard and valued.