Submit Your Feedback

My SSP Feedback

This helps us determine if any service disruptions were logged at this time.
Would you like to be contacted about this?

My SSP is a service contracted by the university

All feedback is appreciated as the service is undergoing continuous evaluation. Please provide as many details as possible so we can follow up with My SSP to troubleshoot and problem solve as needed (date/time).

  • Were you able to access the service in your preferred language?
  • Was the 24/7 chat option of value to you?
  • Did you have to wait long to connect?
  • What would you like to see improved?

Note: Finding the right support is important. If you would like to chat with someone at Health & Counselling about your experience, or if you didn't get the support you need, visit our HCS Drop-in Advising Hours that happen daily and talk to an Access Case Manager. If you would like to submit feedback via email, please use: hcsinfo@sfu.ca