Support for international students

International Support Resources

  • opportunity to meet others
  • chance to learn and ask other others

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  • get one-on-one help
  • gain access to resources 

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  • enjoy and relax by doing crafts or hanging out with others
  • take a lunch break and de-stress

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Transition Case Manager

Studying in a new country has many challenges. Whether you're looking for assistance with managing school stress, finding housing, understanding documents, or understanding Canadian services, our Transition Case Manager, Ricky Tu, is available for one-to-one support.

The Transition Case Manager works on:

  • Providing students with support and referrals
  • Helping students reach their academic potential and maximize positive outcome

When connecting with students, the Transition Case Manager will listen to the student's case, offer support, connect the student with resources, and hope to facilitate positive solutions and outcomes. The Transition Case Manager will also explain that there are limitations to what can be done, so that expectations are reasonable.

Currently only available to students currently residing in BC.


I learned how to improve my talking skills, how to communicate, and do a presentation since it is difficult for an international student. 

The Transition Case Manager recomended me to different resources on campys which helpe dme build a better mental health and learning condition. 

How a Transition Case Manager can help you:

Find social and emotional supports

Connect with health and counselling resources

Learn about on and off-campus services 

What can I talk about with my Transition Case Manager?

The Transition Case Manager is here to support students from international pathways (both undergraduate and graduate) and their transition into and out of SFU. Transition can mean many things and anything as students can face an array of challenges while at SFU. Some of the areas the Transition Case Manager can support students in are:

Family dynamics/family pressures

Culture shock

Mental Health

Financial pressures

Social and recreational supports and activities

Intercultural communication

Understanding medical systems and services

Canadian Labour Market information

Transition to academic life at SFU

Booking with a Transition Case Manager

The Transition Case Manager’s physical office is located on the Burnaby campus, but the service is accessible and available to any SFU student on any campus.

*Due to COVID-19 – all appointments are virtual at this time and students can decide if they want a telephone call or a video call.

Currently only available to students currently residing in BC.

Call to book during Office Hours

Mon 9:30 am -  12:30 pm
1:30 pm -  4:30 pm
Tues 9:30 am -  12:30 pm
1:30 pm -  4:30 pm
Wed 9:30 am -  12:30 pm
1:30 pm -  4:30 pm
Thrus 9:30 am -  12:30 pm
1:30 pm -  4:30 pm
Fri 9:30 am -  12:30 pm
1:30 pm -  4:30 pm

Meet your Transition Case Manager

Ricky is a great listener with great energy and applicable strategies 

Ricky really helped me during my tough times at SFU. He is the most generous one.

Ricky Tu

Connect with others on Padlet

The Health Peers created a Padlet for international students to answer fun questions and connect with others. Your replies are anonymous unless you are signed into a Padlet account. Feel free to comment on other people's replies and 'heart' them as well!

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