Submit Your Feedback

My SSP is a service that was brought to SFU as a two-year pilot project in 2018, and the contract has since been renewed.

My SSP is undergoing continuous evaluation.

All feedback matters and is appreciated. Let us know what worked for you, and what didn't.

For example:

  • Were you able to access the service in your preferred language?
  • Was the 24/7 chat option of value to you?
  • Did you have to wait long to connect?
  • What would you like to see improved?

Please complete the form below. All feedback gathered is brought to our monthly meetings with My SSP.

Please note: if you would like to chat with someone at Health & Counselling about your experience, visit our HCS Drop-in Advising Hours that happen daily and talk to an Access Case Manager.

Submit Your Feedback Here