Last updated: October 19, 2021

FINANCIAL SUPPORT AND FOOD

Where can I find information about financial support available to international students at SFU during COVID-19?

If you’ve been impacted, directly or indirectly, by COVID-19, email student_support@sfu.ca to arrange a phone call, virtual meeting, or email follow-up with a Student Services case manager. Your case manager will work with you to coordinate appropriate supports and/or solutions. Examples of concerns or circumstances could include:

• feeling unwell
• food and/or housing insecurity
• difficulty coping with stress or anxiety
• difficulties engaging academically and/or virtually
• staying socially connected when physically distant
• safety-related concerns 

Are international students eligible for any assistance from the Canadian government, such as the Canada Emergency Response Benefit (CERB)? Where can I find information about government support?

International students may qualify for certain supports from the Canadian government if they meet all the eligibility requirements. The CERB has now ended.

For more information, please refer to the following resources:

• Canada's COVID-19 Economic Response Plan (includes information about available supports from the Government of Canada)
• COVID-19 financial support for newcomers, temporary residents and refugees (information available in multiple languages)

Are international students eligible for the Canada Emergency Student Benefit (CESB)? Where can I find information about this?

Most international students were not eligible for the CESB. However, applications for this benefit are now closed.

Are international students eligible for the BC Temporary Rental Supplement (BC-TRS)? Where can I find information about this?

Although international students were eligible for the BC Temporary Rental Supplement (BC-TRS) if they met all the eligibility requirements, this program ended on August 31, 2020. 

For information on changes to BC's tenancy laws during COVID-19 (including information on your rights and responsibilities if you have been unable to pay rent) please see the BC Government website. You may also contact TRAC Tenants Resource and Advisory Centre for guidance relating to your rights as a tenant.

How can I get help to meet my day-to-day needs, such as food?

• SFU's Food Security website includes a comprehensive list of on- and off-campus resources offering affordable (low or no cost) access to food.
• In addition to the above, Fraser International College (FIC) operates a small food pantry (Ahmed's Pantry) which provides food at no cost to SFU and FIC students in need. The pantry is located in Room 2200 of Discovery 1, and is open Tuesdays and Thursdays from 11am-3pm.

How can I get support with finding employment?

Visit SFU Career Services' Employment and Career Support 2021 page for an overview of available resources, including information on how to book a phone or Zoom appointment with an SFU Career Educator.

SOCIAL AND CULTURAL SUPPORT

How can I connect socially with other students while physical distancing or self-isolating?

ISS is offering a number of online events and opportunities to help you safely connect with your peers. See our Events and Programs page for information.

You can also visit SFU's Events page for other events being offered by the SFU community.

I'm a new international undergraduate student at SFU. How can I meet people and make friends?

Here are a few suggestions:

• Join the SFU 2021 Facebook group for new students
• Find student clubs and other social supports on the Simon Fraser Student Society (SFSS) website
• Attend our ISS online events, or check out the other virtual events listed on SFU's Community Connection page
• Find out more about the Global Connections Program. This program provides the opportunity to learn about the culture of SFU while making new friends and exploring what the community has to offer.

I'm a new international graduate student at SFU. How can I start connecting with my peers?

Here are a few suggestions:

• Join the SFU New Grad Students Facebook group
• Join the SFU Grad Students Facebook group
• Attend our ISS events, or check out the other events listed on SFU's Events website

Students with families:    

• Join the SFU-Families Facebook group
• Check out Bring Your Partner & Family events offered by the Graduate and Postdoctoral Studies (GPS) office

MENTAL HEALTH AND WELL-BEING

The COVID-19 pandemic is impacting my mental health. How can I access support?

The following resources may help:

• My SSP (Student Support Program) - Access free, immediate support 24/7 via chat or phone
• Available services and resources for students during COVID-19
• SFU Health and Counselling Services online events and workshops
• SFU Transition Case Manager
• SFU Health and Counselling Services: See a Counsellor
• SFU Interfaith Centre (for spiritual support)

What online resources are available to help me cope with stress?

SFU's Health and Counselling Services (HCS) unit has put together a list of Strategies to Manage Stress. You can also find many helpful resources on the HCS website.

RESOURCES FOR LGBTQS+ STUDENTS FROM INTERNATIONAL PATHWAYS

Are there any support and resources available for LGBTQIA2S+ students from international pathways?

Please refer to the following resources:

• In partnership with SFSS Out On Campus, Health and Counselling Services is paying particular attention to the unique needs of LGBTQIA2S+ students. This page includes COVID-19 pandemic FAQs: Learn more
• Resources on supporting LGBTQ newcomers in the Province of BC