Self-Isolation Guide 

Updated July 28, 2020

Self-Isolation Guide for International Students Arriving in British Columbia

The global health crisis caused by Covid-19 has created unusual circumstances for students starting or returning to studies in Canada. Even though we aren’t there in person to meet and welcome you, we hope this guide will assist you as you transition to your studies in Canada. Advisors and staff are available virtually to answer your questions, and we will also provide further resources below about how to stay connected to the community.

As of March 25, 2020, the government of Canada has made it mandatory that anyone entering Canada self-quarantine under the Quarantine Act. Any student arriving from outside of Canada must self-isolate and monitor themselves for symptoms of Covid-19 for 14 days upon their arrival and complete/register a self-isolation plan.

If you are a student who is under quarantine, or requested to self-isolate in the Vancouver area, we have put together some resources to help you.

Important Contacts

The following resources are available for you to contact, should you have health or personal questions, or an emergency.

Non-Emergency Health Questions/Advice – Contact Health Link BC : To speak to health service professional (non-life-threatening issue/condition), any time day or night – call 811 (free call).

Emergency for Police, Fire and Medical: If you are in a life-threatening emergency – Call 911

If you are sick, and think that you might have COVID-19, please consult:

Covid-19 Hotline : The province of BC has also set up a dedicated Covid-19 hotline at 1-888-COVID19 or text 604-630-0300. The service is available daily from 7:30 a.m. to 8 p.m. with information available in over 110 languages.

SFU International Services for Students : International Student Advisors are available by phone, email or live chat to answer your questions. To find out more information:

Staying Connected

We know that isolating in a new and different country presents many challenges, one of which may be a lack of social activities and opportunities to make new friends. Although many of our usual programs and events are not taking place in person, there are options for you to connect virtually with others. We have listed some of the opportunities below.

How can I connect socially with other students while physical distancing or self-isolating?

ISS is offering a number of online events and opportunities to help you safely connect with your peers. See our Events and Programs page for information.

You can also visit SFU's Community Connection page for other events being offered by the SFU community.

You can join the Global Connections Program and request immediate support from a peer mentor.

Make sure to follow both SFU and ISS social media channels for updates and news.

I'm a new international undergraduate student at SFU. How can I meet people and make friends?

Here are a few suggestions: 

  • Join the SFU 2020 Facebook group for new students.
  • Find student clubs and other social supports on the Simon Fraser Student Society (SFSS) website.
  • Attend our ISS online events, or check out the other virtual events listed on SFU's Community Connection page.
  • Sign up for the Global Connections Program. This is a peer-support program designed to help new students from international pathways by providing the opportunity to learn about SFU’s culture, while making new friends and exploring what the community has to offer. You can request to be matched with a peer mentor to support you and answer your questions one-on-one about all aspects of life at SFU.
  • Check out opportunities in your faculty. Most faculties have departmental student unions or other ways to volunteer, get involved, and meet other new students.

I'm a new international graduate student at SFU. How can I start connecting with my peers?

Here are a few suggestions:

Students with families: