Self-Isolation Program & Requirements
The Government of BC website has helpful ‘How to Self-Isolate Successfully’ guides, and general Coronavirus information available in multiple languages:
The website and guides are available in the following languages:
After you arrive in Canada, a representative of the Government of Canada may call you regularly to monitor compliance with your mandatory quarantine or isolation. Incoming calls may be from a variety of numbers. Please ensure that you are available to answer your phone. In addition, you can continue to update your information and any symptoms of COVID-19 throughout the ArriveCan app.
In addition: during your 14-day period of isolation, you must:
- Undergo any health assessments that a quarantine officer requires
- Regularly monitor your (and your family if applicable) signs and symptoms of COVID-19
- Report to the public health authority specified by a screening officer or quarantine officer if you require additional medical care
- Symptoms can also be reported
Stay connected with SFU. Students are welcome to keep in contact with SFU by contacting firstname.lastname@example.org. A staff member from SFU will be assigned to students registered in the Self-isolation Program, and will be contacting students regularly throughout the isolation period. Students must be responsive to contact (phone or email) from SFU.
Monitoring Your Symptoms (and those isolating with you)
While isolating, you’ll be required to monitor for new symptoms or signs of COVID-19, and to take and record your temperature daily.
You can refer to the following site for steps to take, and a tip sheet on how to self-monitor for COVID-19 symptoms.
The following resources might be helpful if you find out (or think) that you or someone in your household has COVID-19:
The following resources are available for you to contact, should you have health or personal questions, or an emergency. If you are sick, and think that you might have COVID-19, please consult: If you are sick.
Non-Emergency Health Questions/Advice – Contact Health Link BC
To speak to health service professional (non-life-threatening issue/condition), any time day or night – call 811 (free call).
Emergency for Police, Fire and Medical
If you are in a life-threatening emergency – Call 911
If you are sick, and think that you might have COVID-19, visit the BCCDC COVID-19 page
Province of BC Covid-19 hotline: 1-888-COVID19 or text 604-630-0300. Available daily 7:30 a.m. - 8:00 p.m. Information available in over 110 languages.
SFU International Services for Students
International Student Advisors are available by phone, email or live chat to answer your questions.
SFU students can book in-person, phone, or video appointments with registered clinical counsellors via the MySSP App. Immediate support or counselling is also available 24/7 by phone or chat. This is a confidential and voluntary service available to you. All SFU students can access free counselling support from anywhere in the world by phone or through the app. More information can be found here - to download and start using MySSP.
SFU Health and Counselling (HCS)
HCS has a transition case manager available to provide one on one support for international students. You can also book a virtual appointment with a SFU doctor or mental health support. For more information on how to book an appointment - visit their page.
Staying Connected with SFU staff
A staff member from SFU will be assigned to students registered in the Self-isolation Program, and will be contacting students regularly throughout the isolation period. Students must be responsive to contact (phone or email) from SFU. Students are welcome to keep in contact with SFU by contacting email@example.com.
If you are a graduate student, it is also important to stay in touch with your supervisor (if you have one), or your departmental program assistant. Email contact details can be found on your department’s website.
Mental Health and Wellness Support Information
It’s important to take care of yourself during this stressful time. There are a variety of SFU and external resources that you might find helpful. Check out the links below to find out more information.
Health and Counselling Services offer many events and programs that help you to learn skills and tools for managing the problems that impact your daily life. To drop in, or to register for an event, find more information here.
Are you emotionally struggling with the distress and anxiety with the COVID-19 pandemic? Has your mental health been impacted by social distancing or self-isolating? Mental Health support and information can be found here.
The SFU Interfaith Centre works to support the spiritual well-being of the SFU community. Check out their virtual events, discussion groups, and connect to one of their many affiliated groups.
SFU Recreation is offering a variety of live workout classes, and home workout videos to keep you moving in your home-isolation routine. Check out their schedule here.