Welcome to Residence and Housing Live Chat 

LiveHelp

Ask for help online just as you would use Facebook Messenger to talk to a friend. It is a secure connection and an easy way to receive an instant response.

The live chat option will be available Monday to Friday between the hours of 10:00 am to 3:00 pm.  The live chat will not available on weekends and holidays.

Ask about anything from status of a maintenance request, application status, fee payment options, how to apply, how to book our hotel, and more.

PROTECTION OF PRIVACY

Residence and Housing makes this volunteer service available to you for your convenience. Please be advised that the personal information you provide and a record of the conversation is stored in Canada. All conversations are automatically recorded and retained for the period of time required by law and University policy. Your conversation is encrypted as it moves back and forth between your computer and the chat platform's server. You should carefully consider and decide if, it is appropriate to use this service to discuss sensitive personal financial or housing details. If you are concerned about communicating your personal information on-line, please speak with a Residence and Housing representative in person.