Contact
Registrar and Information Services
Burnaby, Surrey and Vancouver:
In-person services discontinued
Remote support:
- Live help
- Email: reginfo@sfu.ca
- Phone: 778.782.6930
Student Services offices have temporarily discontinued in-person services on all three campuses until further notice.
We are available through our usual channels (LiveHelp, email and phone) to receive and respond to your inquiries in a timely manner.
If you have a cheque to pick up, see how to obtain your cheque.
Graduate and Postdoctoral Studies
Hours:
Monday to Friday: 9:00am – 4:30pm
Staff are working remotely
Supporting SFU graduate students during this time is a priority for us. We are working closely with your programs to ensure that your academic work and lives as graduate students are disrupted as little as possible. We are available through our Ticketing System to receive and respond to your inquiries in a timely manner.
Continuing Studies
Hours: Monday - Friday from 9:00am - 5:00pm
Email: learn@sfu.ca
Phone: 778-782-8000
SFSS/GSS
All SFSS services are closed. This includes:
- Women's Centre
- Out on Campus
- First Nations Student Associationn
- Vending
- Room booking
- Legal clinic
Effective March 13, 2020, all SFSS services including the Women’s Centre, Out On Campus, First Nations Student Association, Global Student Centre, vending, room booking, and the legal clinic will be closed until further notice. All SFSS events have been postponed or cancelled (with the exception of the SFSS general elections).
The SFSS/GSS referrals are not available.
Office of the Ombudsperson
Email: ombuds@sfu.ca
Phone: 778-782-4563.
If you have any concern that you are being treated unfairly, the Ombudsperson at SFU is an independent, impartial and confidential resource for students. We provide information and assistance on issues relating to students' rights and responsibilities, and University regulations, policies and procedures.