Communication 353-4

Social Contexts of Information Technology

Fall, 1999

 

Professor:

Ellen Balka

TA: Kenzie Andrews

Office location:

CC 6228

TBA

Phone #

291-3764

 

Office Hours:

Wed. 1:-2:20 and 4:30-5:30

During Labs

Classroom #

 

Lab: room #

CC 6125

Class time:

Thurs. 10:30-12:30

Lab: times:

 

 

Course description:

 

Examination of a particular application of information/communication technology, focusing on the technology itself and its capabilities; how it is implemented, and what social impacts it has on the people who use it. Emphasis is placed on understanding how the system works in the ongoing social context in which it is developed, installed and used. The specific application studied may vary from semester to semester. (Lecture/Lab:oratory) Prerequisites: CMNS 253.

 

This course has four objectives:

 

1.      to build on students' previous knowledge of social aspects of computer networking technology;

2.      to increase students' awareness of theory that attempts to explain how technology and society interact;

3.      to introduce skills necessary for assessing and evaluating the social consequences of information and communication technologies;

4.      to increase awareness about social issues which emerge from the use of new communication technologies, especially as they relate to equality amongst different groups of Canadians.

 

The course will focus on computer based communication technologies such as electronic mail, text based computer networking, and the World Wide Web in a wide range of settings.

 

Each week class will meet for a 2 hour lecture as well as a 2 hour Lab:. The first hour of each Lab: will be spent doing hands-on work. The second hour of each Lab: will be spent doing technology assessment exercises and discussing social issues.

 

Some prior experience with computer networking will be assumed. No prior experience with technology assessment will be required.

 

Prerequisite: CMNS 110 or 130 and CMNS 253.

 

Topics to be addressed will include:

 

Cultural views of technology and the technology / society relationship;

Technology assessment;

Technology and social equality;

New communication technologies at work, at home and in the public sphere;

Computers and education;

Computers, citizenship and democracy;

The health information highway,

And other issues including health, privacy and social control.

 

Required texts:

 

Heap, N., Thomas, R., Einon, G., Mason, R. and Mackay, H., (Eds.), (1995). Information technology and society: A reader. London: Sage.

 

Balka, E., (Ed.). (1999). Communication 353 Course reader and Lab: manual, (avaiLab:le from SFU bookstore).

 

Assignments:

                                                                        Percentage of grade:                 Due Date:

 

Proposal for final paper                                      5%                                          Week 4

Mid-term (in class)                                           15%                                         Week 7

Lab: write-up                                                    20%                                         1 week after topic is
                                                                                                                        introduced in class

Final paper                                                       30%                                         1 week after last class

Final exam                                                        15%                                         Exam period (Dec. 10)

Class participation (including Labs)                   15%                                         Ongoing

 

DESCRIPTION OF ASSIGNMENTS

 

Proposal for final paper (Due Sept. 29)

 

Students are required to submit a proposal for a final paper, no later than the beginning of class in week 4. The proposal should contain a one or two paragraph description of the proposed topic for the final paper, a list of ten print and ten electronic resources related to the proposed topic (properly cited), and an indication of how the proposed paper will address equity issues.

 

Mid-term exam (October 20)

 

Students will be given an in class mid-term exam. The exam will consist of some multiple guess and short answer questions, as well as an essay question. (You will be given the general topic of the essay question in advance). The exam will be written with the aim of encouraging students to synthesize material addressed in classes and Labs.

 

Lab write-ups (Due 1 week after topic is covered in lab, and no later than Nov. 9)

During the semester, students are required to complete a write-up of a topic addressed in labs. Lab: write-ups are intended to encourage reflection about the process of technology assessment, and inspire a more in-depth treatment of a topic than lab time allowed. A student may choose which topic to submit lab write-ups about, provided one lab write-up is submitted no later than Nov. 9. Lab write-ups MUST be submitted no later than one week after the topic is addressed in the Lab.

 

Lab write-ups are basically mini technology assessments completed by students. They should build on group work done in the labs, but should go beyond the treatment of the topic addressed in the lab. Lab: write-ups should follow an. approach to technology assessment addressed in class, and should also include a brief section discussing difficulties encountered in using the method, as well as some thoughts about issues that arise in the process of doing technology assessments.

 

Final Papers (Due 1 week after last class, by 5 p.m. in Ellen's mailbox)

 

Students are required to submit a final paper for this course. The paper may focus on any aspect of computer networking technology and equity. Final papers should include:

 

·        an introduction to the paper,

·        an overview of the technology to be discussed in detail;

·        a review of relevant literature;

·        a discussion of equity issues related to the use of the technology discussed (e.g., a focus on gender issues, or issues related to ethnicity);

·        a discussion of policy issues related to the technology addressed;

·        a complete bibliography of print and electronic sources.

 

Students may structure their papers either as a technology assessment study, or as a discussion of policy issues related to the topic of their paper and equity. If students choose to do a technology assessment, their papers should also include a brief discussion of why they have chosen the approach to technology assessment they have used as a framework for their papers.

 

With prior approval, students may submit joint final projects or papers.

 

Students may not use a paper for this course that is being submitted for another course.

 

It is expected that students will submit assignments on time. Late assignments will be subject to penalties of 1% per day of the marks possible for that assignment, unless accompanied by an original note from a doctor.

 

The School expects that the grades awarded in this course will bear some reasonable relation to established university-wide practices to both levels and distribution of grades. In addition, the School will also follow Policy T10.02 with respect to "Intellectual Honesty" and "Academic Discipline" (see the current Calendar, General Regulations Section).

 


Communication 353                                                                                                   Spring, 1997

 

Weekly Schedule

 

Week 1

Sept. 8

Topics: Overview of the Course

             Issues in the information society, equity and public policy

 

Lab: Introduction and Overview of Lab requirements

         Brainstorming

Lab will be held

 

Week 2

Sept. 15

Topics: Cultural views of technology and the technology / society relationship

              Introduction to Technology Assessment

 

Lab: Introduction to technology assessment in practice (Bush's view of TA)

 

Readings: pages 9-32 and 41-53 in Information technology and society by Heap.

Bush, C.G. (1983) Women and the assessment of technology: To think, to be, to unthink, to be. In J. Rothschild, (Ed.). Machina ex dea: Feminist perspectives on technology. Pergamon: New York. Reserve (20 pages)

 

Week 3

Sept. 22

Topics: Technology assessment: History and Possibilities

              Technology and Equity

 

Lab: Technology assessment 'how-to' (part 2): technology and equity (identifying equity isssues in relation to your technology).

 

Readings: pages 74-99 in Information technology and society by Heap.

Loveridge, D. (1996). Preface: Technology assessment - where is it now. International journal of technology management, 11 (5-6), 2.

Dale, A., & Loveridge, D. (1996). Technology Assessement-where is it going. International journal of technology management, 11, 715-723.

Morgall, J. Technology assessment: A feminist perspective. Temple University Press: Philadelphia. (p. 1-top of 8).

 

Week 4

Sept. 29

Topics: Themes in the information society

               

Lab: Problem definition

Readings: pages 54--73 in Information technology and society by Heap.

Porter, A.L., Rossini, F.A., Carpenter, S.R. and Roper, A.T. (1980). A guidebook for technology assessment and impact analysis. North Holland: New York. (p. 42-63).

Morgall, J. Technology assessment: A feminist perspective. Temple University Press: Philadelphia. (p. 13-33).

 

Week 5

Oct. 6

Topics: New Communications technology at work: Historical context & overview

Lab: Assessment of computers and occupational structure

 

Readings: pages101-134 in Information technology and society by Heap.

Morgall, J. Technology assessment: A feminist perspective. Temple University Press: Philadelphia. (p. 75-91). (problems)

Proposal for final paper due, beginning of class

 

 

Week 6

Oct. `13

Topics: New Communications technology at work (part 2)- Changes to Work
             Organization and Work Process

Week 7

Oct. 20

Lab: Assessment of computer networking, work organization and work process

 

Readings: p. 135-178 in Information technology and society by Heap.

 

 

Week 8

Oct. 27

Topics: Computer networking and individual rights

Lab: Technology assessment of specific issue (e.g., health, monitoring and privacy) related to the use of computers at work.

Readings:

 

 

Topics: New communication technologies at home- Overview

Lab: Assessment of the wired home

Week 9

Nov. 3

Readings: Part 4 of Information technology and society by Heap.

In class mid-term exam

 

 

Topics: New communication technologies at home- The collision of home and work

Lab: Context based assessment of computer networking society by Heap.

 

Readings: pages 400-412 in Information technology and Information technology and society by Heap.

 

Week 10

Nov. 10

 

Topics: New communications technology and education (part 1)

              Overview of computer based education

Week 11

Nov. 17

Lab: Assessment of the Internet as an educational tool

 

Readings: pages 192-223 & 237-266 of Information technology and society by Heap.

 

 

Last day to hand in lab write-up is WEDNESDAY NOVEMBER 10

(Leave in TA's mailbox by 5:00 p.m.)

Rememberance Day-- No class

Week 12-

Nov. 24

Topics: New communications technology and education (part 2)

Training issues and the new communication technology

 

Lab: Evaluation of educational software

Week 13

Dec. 1

Readings: Pages 182-191 & 211-236 in Information technology and society by Heap.

 

 

Topics: Computers and Entertainment: The body and the wired world

Lab: Assessment of computer networking as entertainment

 

Readings: Pages 387-400 in Information technology and society by Heap.

TBA

 

 

Topics: Wrap-up and directions for the future

 

 

 

 

 

Topics: Computer networking and individual rights

Lab: Technology assessment of specific issue (e.g., health, monitoring and privacy) related to the use of computers at work.

Readings: