PMC140

Project Stakeholder Management

Understanding how to identify and manage stakeholders is an integral part of project management.

This course focuses on managing and evaluating stakeholder engagement and expectations, as well as exploring factors that impact change.

This course is available at the following time(s) and location(s):

This course is available at the following time(s) and location(s):

Campus Session(s) Instructor(s) Cost Seats available  
Surrey 1 Pamela Hollington $380.00 12 Register
Surrey 1 Pamela Hollington $380.00 25 Register

What will I learn?

After completing this course, you should be able to do the following:

  • Demonstrate your understanding of the importance of project stakeholder management as it relates to identifying stakeholders, analyzing and managing their expectations, and ensuring their engagement and involvement in project decisions and project execution
  • Apply techniques to manage expectations and performance in a stakeholder relationship
  • Evaluate stakeholder engagement
  • Conduct a stakeholder impact analysis
  • Understand the role of change management

How will I learn?

Classes are held during the day, from 8:30 am to 4:30 pm, at SFU Surrey. You will work with a group of peers throughout the course and be able to share experiences, ideas and knowledge. Expect to cover concepts through a combination of theory, best practices, real-world case studies and networking opportunities. 

You are expected to participate in exercises, group discussions, case studies and presentations. There will also be reading and take-home assignments.

How will I be evaluated?

We evaluate this course on a pass/fail basis using a combination of in-class or take-home assignments, individual or group projects, participation and attendance. You must participate in discussions and activities and complete any assignments.

Textbooks and learning materials

To complete the Project Management Certificate program you will need to pass all 13 courses. You will also be expected to have read A Guide to the Project Management Body of Knowledge (PMBOK® Guide), 5th edition, which you can purchase through the PMI website. In this course, we will reference relevant chapters of the PMBOK® Guide. Starting March 2018, you will instead use A Guide to the Project Management Body of Knowledge (PMBOK® Guide), 6th edition, for this course.



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