Service Disruption Update
Oct. 24, 2014, 12:56 pm: Burnaby wireless connectivity restored.
Oct. 24, 2014, 10:20 am: The Burnaby campus is experiencing issues with wireless connectivity. Staff are working on resolving the issue.
We've Upgraded SFU Connect with a Security Patch
Older email clients will no longer function with SFU Connect. Read more.
October is Cyber Security Month
This week, several computers on campus were infected with a CryptoWall Trojan, a form of malware known as ransomware. CryptoWall encrypts files on infected computers and then offers to restore encrypted files for a fee. As time passes the ransom fee increases. Don't pay the ransom. Contact your department's technical support person for assistance.
Trojans like CryptoWall are often circulated by infected email attachments or advertisements of popular websites. Since October is Cyber Security month in Canada, IT Services would like to take this opportunity to provide you with some helpful information and security tips.
Fix Applied for Issue regarding Android Device Encryption Prompt
Some users with unencrypted, stock Android devices were prompted to encrypt their devices as of the SFU Connect upgrade on August 23, 2014. For users who chose to encrypt their devices, the syncing of data worked as expected. However, some users did not wish to proceed with doing so for various reasons and, consequently, were not able to sync data. To address this, a fix was put into place on the afternoon of Wednesday, September 3, 2014.
SFU Connect Access Update – Services Now Restored: Message from the CIO
Yesterday, many of you were unable to use SFU Connect email services. We apologize for the disruption to your work and thank you for patience as we worked to resolve the problem.
Transition to the New CAS Login Page - Saturday, August 23, 2014
On Saturday, August 23, 2014, the following services will transition to the new version of SFU's Central Authentication System (CAS):
- SFU Connect
- SFU Canvas
- All non-CQ, .htaccess protected pages hosted on SFU webspace
The new version of CAS will feature the new SFU Common Look and Feel, plus a responsive design to offer a better experience for mobile and tablet users.
Who we are and what we do
IT Services advances SFU's capabilities with effective technologies and services. While providing a multitude of resources to SFU staff, faculty and students across all campuses, we play a key role in:
- Investigating emerging technology
- Protecting and preserving institutional data, resources and services
- Collaborating actively for effective solutions
- Making decisions in the context of institutional and technical strategies
Read more about SFU IT Services and our strategic statement.
BC Campus Windows Server Patching
5:00 AM - 6:00 AM
November 27, 2014No Description
12:00 PM - 1:00 PM
November 28, 2014No Description
12:01 AM - 4:00 AM
December 6, 2014Regular scheduled maintenance