IT Servicesget help

Are you a Mac user thinking of upgrading to Yosemite?

Our desktop team would like you to re-consider for the time being:

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We've Upgraded SFU Connect with a Security Patch

Older email clients will no longer function with SFU Connect:

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Cyber Security Tips

CryptoWall Trojan is a form of malware known as ransomware. Malware such as CryptoWall encrypts files on infected computers and then offers to restore encrypted files for a fee. As time passes the ransom fee increases. Don't pay the ransom. Contact your department's technical support person for assistance.

Trojans like CryptoWall are often circulated by infected email attachments or advertisements of popular websites.  IT Services would like to take this opportunity to provide you with some helpful information and security tips:

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Android Device Encryption Prompt

Some users with unencrypted, stock Android devices were prompted in late 2014 to encrypt their devices for SFU Connect; for users who did not wish to proceed with doing so for various reasons, a fix was has put into place.

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CAS Login Page

The following services reflect the new version of SFU's Central Authentication System (CAS):

  • SFU Connect
  • SFU Canvas
  • All non-CQ, .htaccess protected pages hosted on SFU webspace

CAS features the new SFU Common Look and Feel, plus a responsive design to offer a better experience for mobile and tablet users.

Read more about this change...

 

Who we are and what we do

IT Services advances SFU's capabilities with effective technologies and services. While providing a multitude of resources to SFU staff, faculty and students across all campuses, we play a key role in:

  • Investigating emerging technology
  • Protecting and preserving institutional data, resources and services
  • Collaborating actively for effective solutions
  • Making decisions in the context of institutional and technical strategies

Read more about SFU IT Services and our strategic statement.

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Scheduled Maintenance

  • BC Campus Production Windows Server Patching
    5:00 AM - 6:00 AM
    May 28, 2015
    No Description
  • ServiceNow Maintenance
    5:00 PM - 6:00 PM
    May 28, 2015
    ServiceNow Maintenance Window - every 2 weeks on Thursdays from 5pm to 6pm
  • Email/SFU Connect
    12:01 AM - 4:00 AM
    June 6, 2015
    Regular scheduled maintenance
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