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SFU Connect Access Update – Services Now Restored: Message from the CIO

Yesterday, many of you were unable to use SFU Connect email services.  We apologize for the disruption to your work and thank you for patience as we worked to resolve the problem.


Transition to the New CAS Login Page - Saturday, August 23, 2014

On Saturday, August 23, 2014, the following services will transition to the new version of SFU's Central Authentication System (CAS):

  • SFU Connect
  • SFU Canvas
  • All non-CQ, .htaccess protected pages hosted on SFU webspace

The new version of CAS will feature the new SFU Common Look and Feel, plus a responsive design to offer a better experience for mobile and tablet users.

Read more about this change...

Change to SFU Connect Major Upgrade Time Frame

Based on the results of our testing, we have determined that the duration of the SFU Connect upgrade will require an extension.

Please be advised that the SFU Connect upgrade will now occur from Saturday, August 23 12:01am to Sunday, August 24, 12:01am. The system will be unavailable during that time frame, and all messages will be queued for delivery once the system is restored.

Should you have any questions regarding the upgrade, contact us via our help form.

Who we are and what we do

IT Services advances SFU's capabilities with effective technologies and services. While providing a multitude of resources to SFU staff, faculty and students across all campuses, we play a key role in:

  • Investigating emerging technology
  • Protecting and preserving institutional data, resources and services
  • Collaborating actively for effective solutions
  • Making decisions in the context of institutional and technical strategies

Read more about SFU IT Services and our strategic statement.

Find out more

Scheduled Maintenance

  • Email/SFU Connect
    12:01 AM - 4:00 AM
    September 6, 2014
    Regular scheduled maintenance
  • Email/SFU Connect
    12:01 AM - 4:00 AM
    October 4, 2014
    Regular scheduled maintenance
  • Email/SFU Connect
    12:01 AM - 4:00 AM
    November 1, 2014
    Regular scheduled maintenance
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