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Scheduled SFU Connect Outage, July 26th

An SFU Connect outage occurred on the morning of Saturday, July 26 from 12:01am - 3:15am. Should you have any questions or issues to report, contact us via our help form.

What Happened? July 20th Service Outage

In the afternoon of July 20th, the Burnaby campus experienced a major power outage. This unexpected event forced IT Services to enact our emergency shutdown procedure, which resulted in the systematic shutdown of our services to ensure that SFU data and computing infrastructure are protected.

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Learn about the Heartbleed Bug

Crooks want your personal information! In the wake of the Heartbleed bug, you may receive emails and phone calls from individuals asking you to divulge your usernames, passwords, or other personal information. Please be mindful of Heartbleed phishing attempts.

To learn more about phishing, read our Phishing Scam page.

We have also put together an FAQ to address questions relating to the Heartbleed vulnerability. Please read the Heartbleed FAQ.

Digital Infrastructure Crowdsourcing Campaign

The Leadership Council for Digital Infrastructure (DI) has launched a crowdsourcing campaign to get fresh ideas for how to build a world-leading advanced DI ecosystem for Canada.

Let them know what you think they can do to build a  world-leading digital infrastructure (DI) ecosystem for Canada.

Learn more ...

Who we are and what we do

IT Services advances SFU's capabilities with effective technologies and services. While providing a multitude of resources to SFU staff, faculty and students across all campuses, we play a key role in:

  • Investigating emerging technology
  • Protecting and preserving institutional data, resources and services
  • Collaborating actively for effective solutions
  • Making decisions in the context of institutional and technical strategies

Read more about SFU IT Services and our strategic statement.

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Scheduled Maintenance

  • Email/SFU Connect
    12:00 AM - 4:00 AM
    August 2, 2014
    Regular scheduled maintenance
  • SFU Connect Major Upgrade
    12:00 AM - 4:00 AM
    August 23, 2014
    System will be unavailable. Details at
  • Email/SFU Connect
    12:00 AM - 4:00 AM
    September 6, 2014
    Regular scheduled maintenance
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