IT Services // Technical Services
Technical Services
A/V Services
We are responsible for the computers, data projectors, sound systems, and other related AV equipment in SFU's lecture theatres and classrooms. Additionally we offer additional equipment for loan for classes, department meetings, and conferences.
Computer Labs
Shared computer labs are available to students, faculty and staff. For campus-specific lab information, see Burnaby, Surrey or Vancouver Computer Labs.
Desktop Support
Open a support ticket
, find helpful documentation on desktop support topics like using remote desktop, installing software, requesting IP addresses and DNS changes, email troubleshooting and more.
Wireless
Details on how to connect your laptop, tablet, or smartphone to SFU's secure wireless network.
Networking
Information about SFU Network Services including how to get help with network-related issues.
FASnet Technical Support
The FASnet is a network of research systems, supported by the Research Computing Group (RCG). This includes many Unix systems, the Colony Cluster, and support for faculty and lab computers in many of the Applied Sciences.
Phones
Information about SFU's phone systems, including the SofTel client.
Webcams
Take a look at some of the webcams around SFU - especially useful to monitor weather and traffic conditions before you set out.
Videoconferencing
Videoconference services are an effective way to hold meetings, lectures and presentations reducing travel time and costs, as well as being environmentally friendly. Also we have a BlueJeans pilot -- try multipoint videoconferncing between multiple h.323 videoconfere hosts, skype, etc!
Printing Services
General information on printing services for the various SFU campuses.
Managed Print Services
Information on the new Konica-Minolta multifunction devices being rolled out across the university.
LAN Admin Section
A section for SFU Network Administrators only, to facilitate exchange of technical information, tips and tricks, and documentation.
