How can I gain access to SPSS/PASW for the Mac?

There is a very limited number of SPSS/PASW licenses for the Mac. If you are faculty/staff, you may download SPSS/PASW for Windows. If you specifically require a Mac license, speak with the LAN administrator for your department. If you still need help, email software@sfu.ca. Please be aware that SPSS/PASW licenses are perpetual and will only be installed on continuous use workstations (such as labs) or long-term faculty/staff. If you require SPSS/PASW in the short-term, you may purchase a 6- or 12-month license for as little as $65 . Short-term licenses are available to students, faculty, or staff.

I am a graduate student. Do I qualify for faculty/staff downloads?

Being a graduate student does not necessarily grant you access to faculty/staff downloads. If you are on payroll (e.g., you're a TA), then you will have access to faculty/staff downloads in most cases.

I am a retiree. Do I qualify for faculty/staff downloads?

No. Retired faculty or staff are not licensed for faculty/staff downloads. There is one exception for emeritus professors for many (but not all) of the packages.  It is dependent upon the licensing requirements of the individual vendors.

I am an emeritus professor. Do I qualify for faculty/staff downloads?

Yes, for many (but not all) of the packages licensed by SFU.  However, a request must be made by sending an email to software@sfu.ca.

I am on payroll, but I still cannot access faculty/staff downloads.

If you are being paid out of a research grant, you are not licensed for faculty/staff software. If you have just started a position, it may take time for HR to process your role change. You can check your current role and status online by logging in to the SFU computing account directory and searching for your SFU computing ID. Under the "person" tab you will find your role(s). If neither "faculty" or "staff" appears, something is amiss. Contact your department regarding the issue.

What use cases are covered by the Microsoft Office license?

Microsoft Office may be installed onto any university owned computer used on an SFU campus.

In the case of university owned laptops, the laptops must be used primarily on campus.  This is important both for licensing reasons as well as the fact that the current version of Office requires reactivation by an SFU server on a regular basis.  A machine with the SFU version of Office will cease to function if away from campus for more than 180 days.

Machines used primarily off campus, university owned or not,  should purchase an Academic version of Office from the SFU Techshop.  This version has no restrictions in terms of use or location.

Continuing, permanent faculty and staff may also be eligible for the Microsoft Office Home Use program. This program allows the installation of Office on both a laptop and a desktop computer at home. Students, TAs, RAs, sessionals and other temporary employees are not eligible to participate in this program.

All previous participants in the Microsoft @ Home program are not eligible.

I am a staff/faculty member but a cannot download Maple.

Access to Maple is permitted upon request. Please email siegert@sfu.ca requesting access prior to download.

I am a staff/faculty member but cannot download Trend Micro.

Please email your request for download to trend@sfu.ca.

*People paid out of research grants are NOT considered official SFU employees

If you are still stumped, send an email to software@sfu.ca