Re: license renewal deja vu

["Thom O'Connor" <thom@vmware.com>]

Hi David,

I'm opening a case for you now and will ping Sales.

Sincerely,
-thom


----- Original Message -----
From: "David N. Blank-Edelman" <dnb@ccs.neu.edu>
To: "Helpful Zimbra Admins" <zimbra-hied-admins@sfu.ca>
Sent: Tuesday, April 23, 2013 9:02:16 PM
Subject: license renewal deja vu

Hi-

I have this recollection that last year someone posted on this list that they were having trouble getting their license renewed. Guess I get to be that person this year. I've tried mailing our sales rep (who I haven't heard from since last year's renewal, perhaps telling in itself), sending in a query using the general sales contact form, and calling sales (rolled to voicemail, didn't leave a message).

Any tips for a good way to find the person at Zimbra/VMware who can take our money? Thanks!

     -- dNb