Surrey Event Services

Event booking process

Fill out the online room booking request form and then you will be contacted by Meeting, Events & Conference Services Staff member.

Events are available Monday to Friday from 8:00 am - 10:00 pm, and Saturday from 8:00am-6:00 pm.  We are able to open on Sundays, as well as arrange for earlier openings and later closings, but extra staff must be booked at an additional cost.

As SFU Surrey is part of Central City Mall please refer to their website for mall hours and access. www.centralcity.ca.

You will hear from us within 3 days (Monday-Friday). We may not be able to confirm your request immediately but will be able to give you a good indication of space availability for evening and Saturday events during the Fall, Spring and Summer semesters.

Once space is reserved, you will be sent a room rental agreement. This agreement outlines the conditions of rental and specifics of your event. Facilities and dates are only considered confirmed when we receive the signed rental agreement and Certificate of Insurance from you.

Payment

Payments are acceptable in cheque, credit card or cash.  Applicable taxes will be in effect. Clients are required to pay a 25% non-refundable deposit in order to secure space.  Additional deposit schedules may be required leading up to day of the event as well as a request to pay the full rental costs in advance.

Cancellations

Notice of cancellations must be submitted in writing. Cancellations will be subject to the following fees: 25% of the License Fee if cancellation is made more than 45 days before the Event date; 50% of the License Fee if cancellation is made between 7 and 45 days before the Event date; and 100% of the License Fee (including but not limited to, food and beverage and audio-visual services) if the event cancellation is made within 7 days of the Event date.

Audio and visual services

Each classroom comes equipped with a data projector, speakers, lectern computer and a screen included in the room rental. We provide on-site technical support at an additional cost for the full range of our equipment. Please refer to our Room Descriptions & Rates page. (Spencer can we link back to rates?)

Internet access

SFU Surrey offers high speed ethernet connections to the Internet from all of its classrooms and lecture theatres.  Please indicate that you need it in your request form submission. Fees may apply.

Marketing your event

Your event will be included in your weekly event listings. You can put up a sign in our "today's event" sign holders located at the top of the grand staircase and by the parkade doors. The size is a standard 8 1/2 X 11 sheet of paper.

Event storage

SFU Surrey is not able to provide storage space for meeting and events.

Safety and security

Campus Security is onsite 24/7. The main security station is located in the WestStone Group Grand Hall on the Mezzanine level. The parking lots are also patrolled 24 hours a day and there is a ‘Safe Walk’ program available for staff and guests for escorts to the parkade or Skytrain. Simon Fraser University cannot assume liability or responsibility for damage or loss of personal property or equipment left in any meeting rooms or public areas. Learn more about campus safety and security.

Surrey campus support

Weekdays:
IT support: 8:00am to 9:45pm
Facilities staff: 7:45am to 5:45pm

Saturday:
IT Support: 8:00am to 5:15pm
Facilities staff: 7:45am to 3:30pm

Closed Sundays.