Study the interaction between individuals and groups in organizations; how to predict and understand events; the influence of values, attitudes, personality, and emotion on individual behaviour; and the implications of specific behaviours on the organization. Topics include communication and motivation, team dynamics, leadership, the role of politics and power, conflict and negotiation, organizational culture, and change management.
For our online offering of this course, the registration deadline is two weeks before the class begins.
What will I learn?
After completing this course, you should be able to do the following:
- Better predict and understand events that occur within an organization
- Challenge and refine personal "theories of reality”
- Have a more positive and dramatic effect on an organization
- Demonstrate an understanding of the effects of organizational culture and change
- Assess problems in the context of people in business, and present summaries of symptoms, probable causes, and recommendations
- Explain the foundations of employee motivation
How will I learn?
You may take this university-level course in the classroom or online. Classes may consist of a combination of lectures, workshops, case studies, examinations, projects, papers, assignments and group presentations. You can expect reading and other assignments on a weekly basis.
How will I be evaluated?
We'll evaluate your performance in this course using a combination of in-class or take-home assignments, exams, individual or group projects, participation and attendance. To meet course demands, you should have an advanced level of written and spoken English.
If English is not your first language, we recommend you complete the International English Language Testing System (IELTS) with a minimum overall band score of 6.5. If you have any questions or concerns about your English language proficiency, we encourage you to contact us.
Textbooks and learning materials
Canadian Organizational Behaviour by McShane (2012, 8th ed., ISBN:9780071318921).
Course fees do not include textbooks or other materials, which you may purchase from the SFU Bookstore. We recommend you purchase your textbook as soon as you've registered; quantities at the bookstore are limited.
Professional development credits
This course may meet the requirements for the following designation(s):
- Qualified Administrative Assistant (QAA)
- Certified in Management (CIM)
- Certified Payroll Manager Program - Certified Payroll Manager Certification (CPM)
- General Business Studies Program (GSP) Fellow of the Credit Union Institute of Canada (FCUIC)
- Management Studies Program (MSP) Associate of the Credit Union Institute of Canada (ACUIC)
- Associate of the Institute of Canadian Bankers (AICB)
- Fellow Chartered Insurance Professional (FCIP)
- Supply Chain Management Professional
- Certified Human Resources Professional (CHRP)