Study the interaction between individuals and groups in organizations; how to predict and understand events; the influence of values, attitudes, personality, and emotion on individual behaviour; and the implications of specific behaviours on the organization. Topics include communication and motivation, team dynamics, leadership, the role of politics and power, conflict and negotiation, organizational culture, and change management.
This course is available at the following time(s) and location(s):
Sep 16–Dec 16, 2013
Sep 16–Dec 2, 2013
Sep 18–Dec 4, 2013
* Blended/condensed course format: Blended course format is a combination of classroom and online learning. You will benefit from a more flexible schedule without sacrificing valuable face-to-face instruction.
What will I learn?
After completing this course, you should be able to do the following:
- Better predict and understand events that occur within an organization
- Challenge and refine personal "theories of reality”
- Have a more positive and dramatic effect on an organization
- Demonstrate an understanding of the effects of organizational culture and change
- Assess problems in the context of people in business, and present summaries of symptoms, probable causes, and recommendations
- Explain the foundations of employee motivation
How will I learn?
We offer this university-level course in a blended learning format, which combines classroom and online instruction. Classes may consist of a combination of lectures, workshops, case studies, examinations, projects, papers, assignments, and group presentations. You can expect reading and other assignments on a weekly basis.
How will I be evaluated?
We'll evaluate your performance in this course using a combination of in-class or take-home assignments, exams, individual or group projects, participation, and attendance. To meet course demands, you should have an advanced level of written and spoken English.
If English is not your first language, we recommend you complete the International English Language Testing System (IELTS) with a minimum overall band score of 6.5. If you have any questions or concerns about your English language proficiency, we encourage you to contact us.
Textbooks and learning materials
Course fees do not include textbooks or other materials, which you may purchase from the SFU Bookstore. We recommend you purchase your textbooks as soon as you've registered. The quantities are limited at the bookstore.
The textbook for the course is Canadian Organizational Behaviour by McShane (2012, 8th ed., ISBN:9780071318921).
Professional development credits
This course may meet the requirements for the following designation(s):
- Qualified Administrative Assistant (QAA)
- Certified in Management (CIM)
- Certified Payroll Manager Program - Certified Payroll Manager Certification (CPM)
- General Business Studies Program (GSP) Fellow of the Credit Union Institute of Canada (FCUIC)
- Management Studies Program (MSP) Associate of the Credit Union Institute of Canada (ACUIC)
- Associate of the Institute of Canadian Bankers (AICB)
- Fellow Chartered Insurance Professional (FCIP)
- Supply Chain Management Professional
- Certified Human Resources Professional (CHRP)