PMC120

Project Leadership, Problem-Solving, and Decision-Making

Many project leaders take a top-down approach to problem-solving and decision-making. This may be adequate for some technical situations, but most project problems and conflicts result from a lack of communication and teamwork—and a reluctance to seek input from others.

In this course, you'll be introduced to a project leadership approach that combines individual strengths with team processes to make timely, effective decisions. The payoff will be a project culture with a consistent record of success.

This course is available at the following time(s) and location(s):

This course is available at the following time(s) and location(s):

Campus Session(s) Instructor(s) Cost Seats available  
Surrey 2 Gary Robinson $760.00 25 Register

What will I learn?

After completing this course, you should be able to do the following:

  • Deliver constructive criticism that gets positive results
  • Demonstrate your understanding of the stages of effective problem-solving
  • Demonstrate your understanding of collaborative techniques for problem-solving and decision-making
  • Resolve project conflicts and crises in a positive way
  • Conduct a comparative analysis to evaluate alternative project solutions

How will I learn?

Classes are held during the day, from 8:30 am to 4:30 pm, at SFU Surrey. You will work with a group of peers throughout the course and be able to share experiences, ideas and knowledge. Expect to cover concepts through a combination of theory, best practices, real-world case studies and networking opportunities. 

You are expected to participate in exercises, group discussions, case studies and presentations. There will also be reading and take-home assignments.

How will I be evaluated?

We evaluate this course on a pass/fail basis using a combination of in-class or take-home assignments, individual or group projects, participation and attendance. You must participate in discussions and activities and complete any assignments.

Textbooks and learning materials

To complete the Project Management Certificate program you will need to pass all 13 courses. You will also be expected to have read A Guide to the Project Management Body of Knowledge (PMBOK® Guide), 5th edition, which you can purchase through the PMI website. In this course, we will reference relevant chapters of the PMBOK® Guide. Starting March 2018, you will instead use A Guide to the Project Management Body of Knowledge (PMBOK® Guide), 6th edition, for this course.



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