Introducing SFU Mail: The university's new email and calendar system

SFU is currently transitioning from SFU Connect to SFU Mail, the university's new email and calendar system. Staff, faculty, sponsored, and resource accounts were transitioned on April 28, 2018 and current students and retirees were transitioned on August 18, 2018.

When did this happen?

For current staff, faculty, sponsored, and resource accounts: Saturday, April 28, 2018.

For current students and retirees: Saturday, August 18, 2018
Learn more about the transition.

Update | August 20, 2018, 11:55 AM - In order to address the delays in the delivery of email, SFU Mail data migration for students will be on hold until this evening. Please watch for updates on https://www.twitter.com/sfu_it.

About the Transition

Learn more about the process behind the transition to SFU Mail with information on what was migrated, steps to prepare your account, and how to get started in SFU Mail.

Training Sessions

Training session recordings on using SFU Mail via the web, desktop, and mobile apps are available for faculty and staff members.

Using SFU Mail

Browse or search the collection of self-help user guides on setting up and using SFU Mail via the web, desktop, and mobile applications.

Get Help

Have you explored our Self-Help Documentation and Frequently Asked Questions?
If you need additional help with SFU Mail or SFU Connect, please refer to the following resources:

Staff, Faculty, Graduate Students, and Retirees

Undergraduate Students

Contact the IT Service Desk at any campus.

For Technical Staff

Access support documentation, information on best practices, and avenues for support for the transition and ongoing support for SFU Mail and associated clients. Log into Technical Staff Resources here.

Project Background

SFU Mail, hosted in the SFU Data Centre, meets the University's key requirements identified during the investigation project. More background about the implementation project can be found here.