SFU Mail: The university's email and calendar system

We're Upgrading SFU Mail. Now with Exchange Online.

Between Fall 2023 and 2025, all SFU mailbox will be migrating to include Exchange Online. You'll have a wider array of new mail features and the University will maintain a secure and efficient service.

Here's what to expect when your mailbox is migrated:

  • To access SFU Mail through a browser, you will now see an additional log in prompt from Microsoft. Your Microsoft sign in will be "YourComputingID@sfu.ca".
  • To maintain access to SFU Mail through email applications (e.g., Apple Mail, Outlook, Thunderbird), you may need to update any legacy email applications or devices that don't support Modern Authentication.

For more information, please visit We're Upgrading SFU Mail.

For Technical Staff

Get more information about support and escalation of SFU Mail, including supported clients and protocols.

Using SFU Mail

Browse or search the collection of self-help user guides on setting up and using SFU Mail via the web, desktop, and mobile applications.

Training Videos

Training session recordings on using SFU Mail via the web, desktop, and mobile apps are available for faculty and staff members.

Get Help

Have you explored our Self-Help Documentation and Frequently Asked Questions?
If you need additional help with SFU Mail, please refer to the following resources:

Staff, Faculty, Graduate Students, and Retirees

Undergraduate Students

Contact the IT Service Desk at any campus.