Fall 2019 - EDUC 423 E100

Helping Relationships (4)

Class Number: 5825

Delivery Method: In Person


  • Course Times + Location:

    Sep 3 – Dec 2, 2019: Wed, 4:30–8:20 p.m.

  • Prerequisites:

    Or corequisite: EDUC 323.



Introduction to the rationale for and the practice of basic counselling skills. Emphasis on the development of counselling skills as a means of establishing effective helping relationships in educational settings.


This course will focus on the development of basic listening, empathy and interviewing skills that help to foster human relations and understanding of others. There will be an emphasis on the role-play and personal use of a variety of basic counselling skills. These skills are not meant to reflect any one theory of counselling but are seen as fundamental to the development of helping relationships in any domain.


At the end of the course, students will have had the opportunity to:

  1. Increase your awareness of your own natural resources for helping others
  2. Enable you to understand and demonstrate the appropriate use of a broad repertoire of specific helping skills
  3. Enable you to more fully understand the interrelationship between your personality, your personal experiences, and the processes and skills involved in becoming an effective helper
  4. Enable you to investigate more deeply the roots of other’s personal stories and dilemmas, and effectively intervene to help people make constructive changes in their lives


  • Participation in class discussions 10%
  • Tape and critique 1 20%
  • Tape and critique 2 30%
  • Tape and critique 3 40%


The major focus of this course will be your active participation in the practise of basic listening and empathy skills. This will be accomplished through an experience/reflection format with opportunities to practise skills every class, and by recording your active listening exchanges and transcribing them. This will then be followed by self-critique and constructive feedback from the instructor and fellow students in your group.


  • Students are required to attend ALL classes, with only the exception of special circumstances
  • All assignments are due at the beginning of class. Late penalty: You will lose 10% of your mark each day that your assignment is late (e.g., three days -30%).



Young, M. (2016). Learning the Art of Helping: Building blocks and techniques with MyCounsellingLab Access (6th ed.). Upper Saddle River, NJ: Pearson/Merrill Prentice Hall.
ISBN: 9780134474496

Additional readings will be provided in class.

Registrar Notes:

SFU’s Academic Integrity web site http://www.sfu.ca/students/academicintegrity.html is filled with information on what is meant by academic dishonesty, where you can find resources to help with your studies and the consequences of cheating.  Check out the site for more information and videos that help explain the issues in plain English.

Each student is responsible for his or her conduct as it affects the University community.  Academic dishonesty, in whatever form, is ultimately destructive of the values of the University. Furthermore, it is unfair and discouraging to the majority of students who pursue their studies honestly. Scholarly integrity is required of all members of the University. http://www.sfu.ca/policies/gazette/student/s10-01.html