Contact us

Drop-in Financial Advising

Drop-ins are on a first-come, first-served basis.

You will rarely wait longer than 5–10 minutes to see an advisor.  We will try to accommodate as many students as we can during these times.

Look for the self-service check-in

  • Step 1: Fill out and submit the online form to let us know you want to see a Financial Aid Advisor.
  • Step 2: Have a seat and wait in this area for someone to call your name. Please do not leave the immediate area or you may lose your turn

Burnaby campus


Location: Maggie Benston Centre (MBC) 3000 level

Monday, Tuesday and Thursday: 9:30 am – 3:30 pm
Wednesday: 9:30 am - 2:00 pm
Friday: 10:00 am - 3:30 pm

Temporary Office Closure | Friday, September 28, 2018 12pm - 2pm

The Financial Aid and Awards office will be temporarily closed on Friday September 28th from 12 pm to 2 pm to allow staff to participate in an on-campus event. Advising will re-open at 2 pm and will close at 3:30 pm.

Surrey campus


Location: Advising Centre - Mezzanine Level - WestStone Group Grand Hall

Tuesday: 9:30 am – 1:00 pm and 1:30 pm – 4:00 pm

Vancouver campus


Location: Registrar and Information Services - Harbour Centre

Thursday: 9:30 am- 1:00 pm and 1:30 pm - 4:00 pm


Mailing Address:

Financial Aid and Awards
MBC 3200
8888 University Drive
Burnaby, BC  V5A 1S6

Phone: 778.782.6930
Fax: 778.782.4722
e Email: