1 Term Exchange
You have been automatically enrolled in a mandatory 4 month primary medical insurance plan through guard.me@SFU.
To check if your plan is an equivalent approved plan or not for opt-out, click “Opt-Out” for your plan type to see the list of ineligible/eligible plans. Documents not in English must be officialy translated.
What is guard.me@SFU?
guard.me@SFU is a short term primary medical insurance coverage. The goal of guard.me@SFU is to provide you with comprehensive primary medical coverage during your exchange duration. If you plan on living in BC for more than 6 months, under the Medicare Protection Act, you must enroll with the mandatory BC Medical Services Plan upon arrival.
How do I get the policy/ certificate number?
If you are an undergraduate student at SFU, you will receive an email from guard.me@SFU regarding the policy/ certificate number to your @sfu.ca email address. The policy information will be in an attachment. Make sure to keep this for future reference as you will need it for direct billing or to submit a claim. If you have not received it within two weeks of the term start date, please contact SFU's International Services for Students.
If you are a graduate student, pick up your guard.me@SFU card at MBC 1200 at the SFU Burnaby Campus.
How and when can I opt out of guard.me@SFU?
You can opt out if your plan has been deemed to be an “Eligible” plan with equivalent or better coverage by guard.me@SFU. Check the list of Eligible plans (click Exchange Student).
If your plan has been deemed “Ineligible”, you are not able to opt out of guard.me@SFU. Check the list of Ineligible plans (click Exchange Student).
If your plan is not on either list, you can submit it for review. Instructions are on the guard.me@SFU website (click Exchange student).
To opt-out of guard.me@SFU, visit their website. Click the appropriate category and follow the opt-out instructions.
The opt-out periods for guard.me@SFU are the following:
Fall term: First day of classes until September 30
Spring term: First day of classes until January 30
Summer term: First day of classes until May 30
Note: changes may not be reflected right away.
How can I make claims?
When visiting any of the SFU Health Clinics, print out a copy of the email attachment from guard.me@SFU containing your coverage certificate. They will collect a copy for each visit and will directly bill guard.me@SFU on your behalf. No additional claim is required.
For clinics that do not allow direct billing, you will need to pay upfront for the visit. Keep copies of all your payment receipts. To submit a claim, please visit guard.me@SFU to create an online account and upload copies of your receipts.
You will not receive a secondary medical insurance plan through SFU. You may wish to purchase coverage through a private insurance agent. The guard.me@SFU plan includes some limited secondary benefits, please see the detailed plan information.
*prices are subject to change without notice