Summer 2020 - EDUC 423 E100

Helping Relationships (4)

Class Number: 1386

Delivery Method: Distance Education


  • Course Times + Location:

    Th 4:30 PM – 8:20 PM

  • Prerequisites:

    Or corequisite: EDUC 323.



Introduction to the rationale for and the practice of basic counselling skills. Emphasis on the development of counselling skills as a means of establishing effective helping relationships in educational settings.


This course will be delivered remotely.  "We will “meet” remotely at 4:30 PM on Thursdays for approximately two hours over video conferencing (details to be provided). It is expected you will attend this weekly meeting.  See 'Grading Notes' section for more information.

This course will focus on the development of basic listening, empathy and interviewing skills that help to foster human relations and understanding of others. There will be an emphasis on the use of a variety of basic counselling skills. These skills are not meant to reflect any one theory of counselling but are seen as fundamental to the development of helping relationships in any domain.


At the end of the course, students will have had the opportunity to:

  1. Increase your awareness of your own natural resources for helping others
  2. Enable you to understand and demonstrate the appropriate use of a broad repertoire of specific helping skills
  3. Enable you to more fully understand the interrelationship between your personality, your personal experiences, and the processes and skills involved in becoming an effective helper
  4. Enable you to investigate more deeply the roots of personal stories and dilemmas, and effectively intervene to help people make constructive changes in their lives.


  • Response paper 10%
  • Participation 15%
  • Transcript & Critical Reflective Analysis 1 15%
  • Transcript & Critical Reflective Analysis 2 25%
  • Transcript & Critical Reflective Analysis 3 35%


This course will be conducted remotely using a combination of remote teaching learning strategies, including a seminar-based lecture, group discussions and individual activities. Lectures will be both real-time (videoconference) as well as recorded. The major focus of this course will be your active participation in the practice of basic listening and empathy skills.

We will “meet” remotely at 4:30 PM, Thursday for approximately two hours over video conferencing (details to be provided). It is expected you will attend this weekly meeting. Our aim is to engage in collaborative and rich discussion using a video conferencing tool. Outside of this weekly meeting, students will work individual in responses to weekly activities and/or group activities that will count for participation.

Please note that due to the ongoing circumstances with Covid19 changes to the course outline may occur.



Access to a computer with webcam and microphone that is capable of running Zoom, Canvas or other videoconferencing software.


Young, M. (2016). Learning the Art of Helping: Building blocks and techniques with MyCounsellingLab Access (6th ed.). Upper Saddle River, NJ: Pearson/Merrill Prentice Hall.
ISBN: 9780134474496

Additional readings will be provided in class.

Registrar Notes:


SFU’s Academic Integrity web site is filled with information on what is meant by academic dishonesty, where you can find resources to help with your studies and the consequences of cheating.  Check out the site for more information and videos that help explain the issues in plain English.

Each student is responsible for his or her conduct as it affects the University community.  Academic dishonesty, in whatever form, is ultimately destructive of the values of the University. Furthermore, it is unfair and discouraging to the majority of students who pursue their studies honestly. Scholarly integrity is required of all members of the University.


Please note that all teaching at SFU in summer term 2020 will be conducted through remote methods. Enrollment in this course acknowledges that remote study may entail different modes of learning, interaction with your instructor, and ways of getting feedback on your work than may be the case for in-person classes.

Students with hidden or visible disabilities who believe they may need class or exam accommodations, including in the current context of remote learning, are encouraged to register with the SFU Centre for Accessible Learning ( or 778-782-3112) as soon as possible to ensure that they are eligible and that approved accommodations and services are implemented in a timely fashion.