- Medical Services
- Support & Resources
- My SSP
- Counselling Services & Individual Support
- Group Support
- ADHD Workshop
- Better Boundaries
- Black Student Support and Healing Space
- Climate Change Anxiety
- Dialectical Behaviour Therapy
- Dissertation & Thesis Support Group
- Dungeons & Worry Dragons
- Garden Therapy for Self-Care
- International Student Support Group
- Mindfulness Meditation
- Nurturing Resilience
- Understanding Anxiety and Depression
- Understanding Trauma
- 2SLGBTQIA+ Questioning Group
- Healthy Gaming Workshop
- Sooner or Later: Procrastination Support
- Breathwork and Meditation
- Community Support
- Self-Led Resources
- Overdose Prevention
- Graduate Students
- Faculty & Staff
- Contact Us
- Emergency
- unregistered students
Contact Us
Health and Counselling offers student health clinics on the Burnaby and Vancouver campuses. Surrey Campus offers counselling services only. We provide support through individual sessions, group activities, and self-guided resources. All SFU students currently enrolled in classes can receive these free services in person, online, or by phone.
To book an appointment please contact our reception by phone at 778-782-4615 or in person during business hours (9:30 a.m. - 4:30 p.m.).
Do you have any accessibility needs or concerns that make it difficult for you to phone in for an appointment?
View accessible booking options
Note: We are closed on all statutory holidays.
If you are not taking classes this term at SFU, visit this page for health resources.
Vancouver Clinic
Harbour Centre, Room 300
Lower level at the base of the escalator
Hours
*9:30 am – 4:30 pm
Tuesdays & Fridays
*Closed for lunch from 12:30pm to 1:30pm
*Closed on the following Fridays: October 10, 17 24 & 31
- Phone: 778.782.5200
- Fax: 778.782.5025
No show & late cancellation fees (including rescheduled appointments)
- Physician appointment with less than 24 hours notice: $35
- Counselling appointment with less than 48 hours notice: $35
- Psychiatry appointment with less than 48 hours notice: $100
- Other providers with less than 24 hours notice: $35
**Vancouver Office Updates**
Our Vancouver office will be closed on the following dates: December 19 to January 16.
During these closures, care will still be provided either virtually or from our Burnaby office, depending on your provider.
Please note that all phone calls to the Vancouver office will be redirected to the Burnaby office for assistance.
In case of emergency, please call 911 or go to your nearest emergency room.
Urgent Assistance is available 24/7 at each of our Campuses (Burnaby, Surrey & Vancouver):
- Campus Security Emergency Line (Urgent Security/First Aid): 778-782-4500
- Non-Emergency Line (Security/Safe Walk): 778-782-7991
Burnaby Clinic
Maggie Benston Centre, Room 0101
Bottom floor
Hours
*9:30 am – 4:30 pm
Monday – Friday
- Phone: 778.782.4615
- Fax: 778.782.5781
*Closed on Tuesday, December 9, from 2:30 – 4:30 pm
Vancouver Clinic
Harbour Centre, Room 300
Lower level at the base of the escalator
Hours
*9:30 am – 4:30 pm
**Monday - Friday
- Phone: 778.782.5200
- Fax: 778.782.5025
*Closed for lunch from 12:30pm to 1:30pm, and closed on Tuesday, December 9, from 2:30 – 4:30 pm
**Wednesdays - Counselling only.
Surrey campus
Counselling services only (rooms 2721 & 2722, down the hallway to the right of the Registrar).
Please note virtual medical appointments can be booked by calling the Vancouver Clinic.
For medical and appointment information or follow ups such as photos, completed surveys and forms, please email our front desk staff: hcs_moa@sfu.ca (privacy & hushmail info)
Note: We are unable to give medical advice over email.
Learn more about our operations:
Read the Student Mental Health & Well-being Framework
Other resources available:
24/7 Counselling support through MySSP
- MySSP within North America: 1-833-768-2188
- MySSP outside North America: 001-416-380-6578
Call 8-1-1.
- Greater Vancouver 9-8-8
- BC-Wide: 1-800-784-2433 (1-800-SUICIDE)
medical_information Do you need to request your medical records? Contact: roi@sfu.ca
- See a doctor for referrals to see physician specialists and/or for documentation and acommodation needs
- Disabled and neurodivergent students can access various options for documention and support.
Sick notes / Academic concessions
Instructors may require documentation for concessions due to minor short-term illnesses (typically lasting 1–5 days). For these absences, students should use the self-declaration form, as SFU will not require medical notes for minor absences during this period. However, if a student needs to be absent for an extended time, they should be prepared to provide additional medical documentation.
Although a doctor's note may not be necessary, students are encouraged to connect with their healthcare providers or reach out to Health & Counselling Services for support and consultation if needed. See how to get a doctor’s note for missed classes.
For more information about academic concessions, including forms related to illness, accidents, family situations, and chronic health concerns, please click here. If you have any questions about this process or policy, or if you are receiving conflicting information from a class, please contact the Office of Student Support, Rights, and Responsibilities for assistance.