BC Mental Health System Quality Indicators

The project involved quality indicator development activities with health authority representatives and provides the findings of twelve quality indicators selected by health authority representatives and key stakeholders.  The Canadian Institute for Health Information (CIHI) Framework for Health System Performance was utilized to guide selection of a balanced list of quality measures and comprises the following eight domains: acceptability, accessibility, appropriateness, competence, continuity, effectiveness, efficiency and safety. Through a rigorous procedure, a large set of indicators were rated on the basis of each indicator’s meaningfulness and actionability in examining mental health and addiction service quality. Many indicators that were considered to be meaningful and actionable could not be utilized due to the unavailability of adequate data sources. Indicators with high meaningfulness and actionability that were feasible to measure on a province-wide basis were selected.

One report presents a detailed description of the analytic methods and findings for twelve selected quality indicators and provides some interpretation and discussion of the results. With the exception of the acceptability domain, at least one quality indicator was examined in each of the eight CIHI domains.  A companion document provides a summary description of the project and methods, an example of the key findings for each indicator, and interpretation and discussion of the relation of these indicators to performance measurement activities in British Columbia.

Funding:

BC Ministry of Health Services

Contact Info:

Please contact CARMHA for more information

Resources:

Jones, W.  British Columbia Provincial Quality Indicator Full Report:  Mental Health & Addiction – 2005.  Prepared for the Mental Health Indicators Project, November, 2006

Goldner, EG.  British Columbia Provincial Quality Indicator Summary Report:  Mental Health & Addiction – 2005.  Prepared for the Mental Health Indicators Project, November, 2006

2006