A Maturity Model for Public Participation:

A framework for elevating public participation in decision-making

Governments and organizations are increasingly recognizing the value of public participation to support evidence-based, sustainable and inclusive decision-making. However, the practice and integration of public participation remains inconsistent across government departments and institutions.

The Maturity Model for Public Participation is a developmental framework that outlines core practices for high-quality participation, and support governments and organizations to assess and build their organizational capacity to meet these standards.

Poor-quality engagement processes can cause more harm than good—weakening public trust in democratic institutions or generating misleading data that doesn’t represent the public interest. The Maturity Model framework builds on established principles in the field of public participation to propose common standards for high-quality public participation, helping to ensure that the time and resources invested in engagement deliver processes and outcomes that are meaningful for participants and decision-makers.

Simon Fraser University’s Morris J. Wosk Centre for Dialogue developed the Maturity Model for Public Participation in collaboration with the Government of Canada’s Treasury Board Secretariat’s Open Government Team, and with feedback from leading figures in the field of public participation in Canada as well as international external reviewers.

Download your free copy of the Maturity Model for Public Participation to learn:

  • Why public participation is a cornerstone of healthy democracy
  • The four levels of organizational capacity for public participation
  • The five guiding principles of public participation, and standards of practice that help to uphold these
  • An outline of how to activate the Maturity Model to assess your organizational capacity, evaluate projects and develop action plans to enhance your practice

Watch Online: Launch Webinar

On Monday, September 15, 2025, we held a webinar to launch the Maturity Model for Public Participation. The event featured an engaging conversation between Nicole Armos (lead author), Aftab Erfan (Centre for Dialogue), Tim Hughes (Open Government Partnership) and Charles Taillefer (Government of Canada). Watch it online now on YouTube!

We Welcome Your Feedback

We have published a “Beta Version” of the Maturity Model anticipating that our understanding of the pathways to enhance organizational capacity for public participation will continue to develop as we work with governments and organizations to activate this tool in diverse contexts. If you have used the Maturity Model tools, we would love to hear your feedback to help us develop the next version of this framework. Fill in our websurvey or contact Nicole Armos (narmos@sfu.ca) to share your experience.

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