Contact Us

Medical Insurance Plan Contacts

short-term primary medical insurance for new
international/ exchange students

Toll Free (North America): 1-877-873-8447

Other: 905-731-8140

Enrollment Inquiries:

Claims Inquiries:

BC Medical Services Plan

primary medical insurance plan for all BC residents

Vancouver: 604-683-7151

Toll-free: 1-800-663-7100

SFSS and GSS Health and Dental Plan

secondary benefit plan for undergrad and grad students

Health & Dental Plan Office: MBC 2240, SFU Burnaby Campus
Mon-Fri 9:00am - 5:00pm

Phone: 1-866-369-8795                                                                     

SFU Contacts

International Services for Students

for international and exchange students

Phone: 778-782-4232


Human Resources

for SFU employees who receive medical coverage benefits

Phone: 778-782-3237


Health and Counselling Services

for appointments and information on campus services

Phone: 778-782-4615

Email: (counselling)

Campus Security

for dealing with emergencies at SFU

Burnaby campus: 778-782-4500 or 2-4500 (campus phone)

Vancouver campus: 778-782-5252 or 2-5252 (campus phone)

Surrey campus: 778-782-7511 or 2-7511 (campus phone)

Off-campus emergencies: 911

SFU Student Accounts

for questions about charges on your student account

Phone: 778-782-6930