Mail & Parcel Services

Mail & Parcel Services for the Burnaby campus community includes:

  • Sorting incoming mail delivered from Canada Post
  • Sorting campus mail received from University departments
  • Delivery of mail for all University departments

The Central Receiving, FM Stores & Mail Services Manager is responsible for the day-to-day operation of Mail Services, including budget administration and billing. The staff consists of one Postal Foreman and three Postal Assistants.

A few tips to ensure that your outgoing and campus mail is delivered in a timely fashion:

  • Always include the Simon Fraser University department (e.g. Facilities Services)
  • Always include the receiver's full name (i.e. first name AND last name)
  • Addresses should be legible
  • Do not use acronyms
  • Do not use abbreviations

An example address for a letter being sent to Jane Smith in Simon Fraser University's Facilities Services department:

Jane Smith
Facilities Services Department
Simon Fraser University
8888 University Drive
Burnaby, BC
V5A 1S6

An example address for campus mail being sent to Jane Smith in Simon Fraser University's Facilities Services department:

Jane Smith, Facilities Services Department

Pick up and Delivery Times

  • Burnaby campus receives incoming mail from Canada Post each morning at approximately 6:30 a.m.
  • Mail is sorted until 10:00 a.m., after which the mail runs are assembled
  • Mail is delivered to Burnaby campus departments between 10:30 a.m. and 12:00 noon. Outgoing mail is picked up from departments at the same time.
  • After lunch, campus mail is sorted for delivery the following day
  • Outbound mail is metered for pick-up by Canada Post and TNT Mailfast each day at 2:00 p.m.
  • Registered mail (e.g. parcels) is delivered to Burnaby campus departments every day between 2:00 and 3:30 pm.

Package Tracking

If you have a tracking number, packages can be tracked by going to the following website.

Direct Mail & Parcel Services inquiries to Central Stores at:

Telephone: 778-782-3584